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#1 Reporter | CiterMultilingue 

Multilingue | [Français] | English | Deutsch | Español | Русский
Chers joueurs,

Suite à la fermeture de PaySpan, il n'est momentanément plus possible de s'abonner à Ryzom sans carte bancaire. 

Afin de pallier à cet important problème, l'Équipe de Développement travaille à mettre à jour le système de paiement de Ryzom afin d'y ajouter l'option de paiement PayPal

De plus, la prochaine arrivée de Ryzom sur Steam permettra aux joueurs de choisir parmi d'autres options de paiement. En effet, l'abonnement à Ryzom via Steam se fera directement sur la plateforme Steam et non pas sur le site de Ryzom. De ce fait, toute option de paiement acceptée par Steam sera valide : Cartes bancaires/débit (Visa, Mastercard, Discover, American Express, JCB), PayPal, Visa Electron, PaySafeCard, Sofortüberweisung / DIRECTebanking.com, iDeal, WebMoney
Pour en savoir plus

Attention, ces nouvelles options de paiement ne sont pas encore actives, même si tout est fait pour qu'elles le soient au plus vite. 

Nous vous tiendrons informés de l'état d'avancement de ces deux ajouts et vous remercions de votre compréhension.

L'Équipe Ryzom

Edité 3 fois | Dernière édition par Tamarea (il y a 9 ans).

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#2 Reporter | Citer[fr] 

Aha, que de bonnes nouvelles par ici !

#3 Reporter | Citer[en] 

Excellent! :) Or Supreme, I should say.

#4 Reporter | Citer[en] 

can we possibly get an update on the progress of payments via paypal? would be nice to keep my sub's up.

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#5 Reporter | CiterMultilingue 

Multilingue | [Français] | English
L'ajout de l'option de paiement PayPal est presque terminé et est en phase de test.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#6 Reporter | CiterMultilingue 

If all goes well with testing, do you think it will be available in the next week or 2?

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Ashmita
Officer in Grave of Fireflies

#7 Reporter | Citer[en] 

wonderful, i hope it's before my current sub's run out, a gift was sent to my paypal so that i could keep both myself and my wife's accounts subbed a couple more months. so please let me know when it's ready, or if i can help test things.

Dernière édition par Talkirc (il y a 9 ans).

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#8 Reporter | Citer[en] 

Yeah we waiting as well lost some guildies to this debacle. Hope some still wanna return to game once this is fixed. Since for those ppl its like the end of ryzom if from one day to another your char is gone (well not playable)

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#9 Reporter | Citer[en] 

We can't give any date for the moment but you'll be informed as soon as the date will been known.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#10 Reporter | Citer[en] 

I will start playing again, once PayPal is live. Been waiting forever for this to happen. Very excited.

Dernière édition par Tamarea (il y a 9 ans). | Raison: Edit to fix language button.

#11 Reporter | CiterMultilingue 

Après 11 ans sur l'écorce, je suis dans la même galère depuis des mois sans Ryzom. Subitement ma carte bancaire (qui fonctionne partout ailleurs) ne passe plus au niveau de l'organisme de paiement.... bizarre... après plusieurs échanges avec le service client de Ryzom rien n'a pu être fait pour corriger le problème. Donc j'attends .... dépechez vous je crois qu'il y a des gens qui veulent payer, c bête !

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#12 Reporter | Citer[en] 

what boggles my mind is the amount of time it's taking to set up a paypal. i've used paypal for 15 years, and it only took me about 30 minutes to set one up, and 2 days to verify. not sure what the hold-up could be, but it sure does seam like bad business to not want people to pay you money for something.

I know that would be my number one priority to get my cash flow back AS SOON AS POSSIBLE. who ever thought a company would ever NOT want to make money?

how about we get some facts as to what the hold up is, so we the players can complain to the source of the hold up on behalf of ryzom and WG. if paypal's slowing things down i think they'd get their act together when they start getting e-mails from all the users that want to play, they'll fix it faster.

i love ryzom, but the fact is that if they don't get on the page where the PAYING player's needs should be met, the game's doomed to die, because let's face it, when you take this long to give the customer a way to pay you for something, your sure as hell not going to make any money and it might cost you their business if you take too long to fix something.

i'm sorry that i feel the need to be so harsh, but let's face it my words are felt by many, but only i have the nerve (as an american) to speak my mind openly.

just saying what others are thinking,
talkirc

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
What Cookies is about ---- Contact Cookies ---- Cookies at Events ---- For Cookies Diggers and Crafters
Useful Links:
cookies approved referance data, guides, and more. --- ryztools web version --- talkIRC forum post table of contents

#13 Reporter | Citer[en] 

You mean you installed Paypal widgets on a website of yours, and setting everything up (including security, etc) took only 30 minutes?

Creating a simple user account on their website is obviously straightforward, but that's not the hold-up here.

Presumably what's taking time is integrating the payment subsystem in the existing payment profile page. I'm not a web developer, but I'm aware that can take a lot of time :)

Especially considering that they're not only adding Paypal, but creating a system that will allow other payment options to be plugged in more easily....

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#14 Reporter | CiterMultilingue 

I don't think it can be that complicated if so many million games in the world use it. They could at least implement Paypal while they are working on the other payment methods.

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Ashmita
Officer in Grave of Fireflies

#15 Reporter | CiterMultilingue 

Multilingue | Français | English | Deutsch | [Español] | Русский
La opción de pago Paypal no es accesible todavía a través de la página https://secure.ryzom.com/payment_profile/, aunque lo será a principios de septiembre. 

No obstante, a fin de no penalizar más a los jugadores que no pueden subscribirse o ampliar la subscripición, hemos puesto en marcha una aplicación provisional para poder comprar unos meses (1, 3 ó 12) de juego a través de Paypal: http://app.ryzom.com/app_paypal/
Ningún dato sensible se transmitirá a través de esta aplicación, la transacción es entaramente gestionada por Paypal, que se encarga únicamente de comunicarnos que se ha realizado correctamente. 

Tenga en cuenta que, debido a los costos derivados de Paypal, el precio de un mes de juego a través de esta opción es más alto que a través PaySpan :
1 mes: 8.95€ /mes
3 meses: 8.50€ /mes
1 año: 7.50€/mes

Además, para satisfacer una demanda recurrente de la comunidad de jugadores, aprovechamos esta oportunidad para agregar la capacidad de donar a través de PayPal para Ryzom.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com
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Last visit jeudi 9 Mai 00:06:56 UTC
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