ryzom_00610.idx error - SUPPORT TECHNIQUE / BUGS APP WEB

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#1 Ajouté par Talkirc il y a 1 décénie Reporter | Citer [en]

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ok this is exactly what i get when i click on connect on any account i have (a few):

getting file: ryzom_00610.idx

followed by the next msg given:

checking file endd with errors: curl download failed: (ec 7 0)

my client was fine until this, even tried to log in with an alt through the same client install (i have about 40GB of ryzom :) as another running toon, and though the client is running already, it failed to load the second account (better to use different installs for each alt account really :)

now i fear when i log or get disconnected i'll not be able to play the game at all, and that's a waste of money :)

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Remickla (atys)

Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.

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#2 Ajouté par Talkirc il y a 1 décénie Reporter | Citer [en]

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all drivers up to date on computer, win7x64, no other issues to speak of.

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Remickla (atys)

Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.

#3 Ajouté par Bitttymacod il y a 1 décénie Reporter | Citer [en]

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I'm not quite sure what you're saying about the other toon. There is a known bug that doesn't allow us to switch toons without completely re-logging.

If you have more than one install of ryzom, have you tried a different install folder? It sounds to me as if there is a corrupt file in the install, or possibly a corrupt file on that account (which would be bad).

Have you tried a re-install?

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#4 Ajouté par Eruv il y a 1 décénie Reporter | Citer [en]

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i had this happen to me earlier on my windows build, i keep extra copies (thanks tiximei for the suggestion) of a clean ryzom boot , so i ran the copy and the same error occurred (should not be possible unless its a problem on the server side of things)

to get around it im playing on linux, i have not tried my windows build since a few hours ago when it happened, im glad its not just me!

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#5 Ajouté par Jarnys il y a 1 décénie Reporter | Citer [en]

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You could try to go to the unpack folder in your ryzom directory and move the ryzom_00610.idx there to your desktop (temporary) to see if that fixes the problem

But before that check the checksum + size of your local file - mine is:
MD5: 89e0e4de21ffbd8e4e872d698fa40d33
SHA-1: 4d4785153a09ed3cacab2b0c64725b4919583cc6
Size: 32308 Bytes

If you don't have a tool to get checksums already just google for one or get this one from microsoft which isn't really the best choice in regards of usability http://www.microsoft.com/en-us/download/details.aspx?id=11533 (but at least a somewhat trustworthy source)

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#6 Ajouté par Talkirc il y a 1 décénie Reporter | Citer [en]

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seams like a random bug, all is working again

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Remickla (atys)

Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.

#7 Ajouté par Krill il y a 1 décénie Reporter | Citer [en]

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Hi,

Some French players encountered the same problem you're reporting, on last Sunday evening.
Here is the translation of an answer given by Kemen. Original post available (in French) here.

Kemen

Hi,

The message you're getting seems to show that there has been a slight temporary network incident with amazonS3, which is our service provider for the downloading server. This server is only called when your client is launching, to check for the necessary updates.

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Peu importe que la chope soit à moitié vide ou à moitié pleine, tant qu'on a le tonneau.

#8 Ajouté par Talkirc il y a 1 décénie Reporter | Citer [en]

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TYVM Krill. merci.

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Remickla (atys)

Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.

Last visit mardi 26 Novembre 11:57:55 UTC

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