Technical Support

so you've noticed that your install folder (in the "\ryzom" folder) is filling up with "client.log" and "log.log" files. not a pretty sight when you see these files eating up massive amounts of hard drive space. (personally i noticed that these files were eating almost 500Mb of space and growing each day i played.)

so i've found the fix to rid these, after a week or two i no longer have to go into the folder and manually delete them anymore. pretty easy fix in terms of issues with ryzom.

step one: find your ryzom install folder.

step two: find "client.cfg" file

step three: open "client.cfg" with a text editor

step four: at the bottom of the file add this line "VerboseLog = 0;" (without the quotes)

step five: save the file (do not use "save as" or it will change the extension of the file.)

step six: close the text editor

step seven: close the file browser

step eight: enjoy the freedom of not wasting space for log files, or having to manually delete them every time you play.

I hope that this will help those of you that have noticed this problem, should this not work for you (i'm on windows and was only able to test it on windows systems) please inform me so that i might test in a VM for your OS a working fix, but since the basic game and the config.cfg file is the same on all os's this should work for all OS's.

have a nice day and enjoy your time on the rootball without wasting hard drive space for client.log and log.log.

talk

We disabled some too verbose messages, but there is a lot of other messages not very interesting :(

Your solution using VerboseLog = 0; seems fine :)

The most interesting messages are "asserts" AST (when a crash/assert occurs) and they are always displayed in logs.

This sounds interesting Talkirc. I use a Mac, and am interested in what this does to it. Does it make my mac run slower do you think? I often get the 'spinning beachball' which drives me crazy. (Thats when your cursor turns into a spinning beachball while your computer 'thinks')
What does an accumulation of files in your install folder do? Could this be the problem or part of it? How would this apply to my mac?

not sure how it would effect a mac differently then it would linux or windows, the seamingly random log files are each about 5mb each, and over enough time they can add up to serious space being ate up for no logical reason. (when i discovered the "problem" these log files were eating up roughly 4gb of space on my hard drive.)

i guess it could effect your system and cause the "spinning beachball of death". (youtube search "epic rap battle gates vs jobs")

needless to say if your running low on hard drive space check your install folder, these files could be eating up space you could be using for better stuff.

talk

Nice tips !

On my linux, i've set a weekly cron to delete all log*.log older than 5 days. I always have some log availaible but not too much.

I've made a small tweak, I run it daily and I remove all log older then 2 days, It's better when using multiple char/account.

@weekly find ~/.ryzom/log*.log -mtime +5 -type f -delete

@daily find ~/.ryzom/log*.log -mtime +2 -type f -delete

Personally I'd like to see more in-game filter setup of what can be filtered to the chat and or log files.

There's no reason to log two NPCs casually chatting with each other with the same response, nor your 100th time you harvested the same material. So I like it dynamic... where I can turn what is logged on and off at my whim.

log_pseudo.txt did not eat space in comparison with client.log & log.log files.
You can filter everything easily by hand or with a dedicated tool.

With the default client, in two days, i've got 1012 files each file is 5.2MB, Total size = 5.3GB !

All file contain the same errors again and again…

2016/03/25 23:38:15 WRN 1633585088 <Unknown> sound_bank.cpp 366 getSound : NLSOUND: Sound sheet id 'spell73.sound' exceeds loaded sound sheets
2016/03/25 23:38:15 WRN 1633585088 <Unknown> sound_bank.cpp 366 getSound : NLSOUND: Sound sheet id 'fx_explo03.sound' exceeds loaded sound sheets
2016/03/25 23:38:15 WRN 1633585088 <Unknown> sound_bank.cpp 366 getSound : NLSOUND: Sound sheet id 'fx_cristal01.sound' exceeds loaded sound sheets

O_o!
No clue what that meant, I assume it applies to Windows computers? Again, I own a Mac and am wondering if i can help it open up some disc space and not be bogged down with useless files and/or info that makes it slow down? Or, does that even happen on a Mac?

Naema, Yes the logs exist on Mac, and they do take up space.

See this  post to see were the folders are, and how to get to them.

If you are the version of the client from the app store step three show the path.

If it is the newer client step 4 shows the path.

I'm a Linux user.
With the default client, this apply to all platforms anyway.

I see that lastest build made by Kervala are less verbose but there's no help to install those build and be sure not messing up everything.

Solution already posted... sry! :D

Ok, so next question is: What are these .Log files and what do they do? Is is dangerous to delete them what will happen if i delete them all?

they are what they claim to be, Naema: log files. They are just for Debugging purpose, for example if you have a problem, you can send them to support so they know more about your problem. But it is no problem if you delete them all :D

The warning line about sound exceeded shouldn't be written in logs anymore with last clients :)

I hadd go look ... and had a good laugh ... one was dated 2012, one 2007, one 2004, (dumped) none of consequence size wise.

The curret ones are a few 14k and 5 MB