Technical Support

Hello,

My sub ran out and I am trying to resub today, but I get this message:

"Your account is linked to Steam. Please use the Steam Store to buy one or more Months of game."

I was one of the testers for Steam last year and had been running Ryzom there, yet I cannot find an option to resub at Steam Store. Can anyone help pls?

Thanks!

As far as i know they still wait for steam to implement the subscription.

Hello,

This is due to the fact that Ryzom is not added on Steam Store yet.
Please send an email to support@ryzom.com explaining your problem, and Dev Team will unlink your Steam and Ryzom accounts. Then you'll be able to sub Ryzom again using our billing page.

When it will be done, please do NOT log again on Atys using your Steam account before the release, to avoid your two accounts to be linked again. There will have no problem after the release, it will be possible to sub via Steam payment option.

Thank you!