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#1 Report | QuoteMultilingual 

Multilingual | Français | [English] | Deutsch | Español

Dear players,

On Sunday, February 8th, all services Ryzom (game servers and testing, site, forum, wiki, API ...) were interrupted for about 6 hours because of a computer problem. One of the RAID hard drives crashed and had to be replaced, which required maintenance of several hours for resynchronization.

Monday, February 9 in the morning, a reboot of the game server was made to correct lingering problems remaining in the game, and the API was revived.

Everything seems to be now back to normal. However, if you notice a continuing problem, please let us know via the ticket system or http://webchat.freenode.net/?channels=ryzomsupport.

 Thank you for your patience and have fun on Atys!

Edited 2 times | Last edited by Tamarea (9 years ago)

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#2 Report | QuoteMultilingual 

Multilingual | [English] | Français
Communication between Megacorp and ingame chats (in the way Megacorp => Ingame) doesn't work since sunday. We are working on it.

Last edited by Tamarea (9 years ago)

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com

#3 Report | QuoteMultilingual 

Multilingual | English | [Français] | Español | Deutsch
Toutes les sauvegardes API ont été effacées lors du reboot du serveur web. C'est pourquoi tout ce qui nécessite une vérification de renommées, par example New Horizons ou certains titres, ne fonctionnent pas si c'est votre première connexion depuis le reboot de lundi. Il faut attendre la première "sauvegarde" de votre personnage qui mettra à jour l'API pour que tout refonctionne normalement.

Edited 2 times | Last edited by Tamarea (9 years ago)

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com
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