NOT == Keep the physical characteristics after wipe - TECHNICAL SUPPORT / WEB APPs BUGS

#1 Added by Plaminek 1 decade ago Report | Quote [en]

Hello
I would like to ask when I will be corrected character (Plaminek). I was told that I have to wait to receive mail. I understand you have a lot. I do not know if I'll be waiting, next day, two days, week ...

description of the problem:
Before wipe: I paying user and I saved character (Plaminek) and title (Kami champion) (look your database) = Premium pack.

After wipe: all stats to 0 (and no title), but I have in the bank 1 million drappers, eqip and weapons.
ie. transfer was successful only half.

NOT == Keep the physical characteristics

thank you for your patience.
Plminek

Excuse my English

#2 Added by Byrana 1 decade ago Report | Quote [en]

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The Merger Notes

Overview of options
With the merge, you have several options available to you. Below all options are explained..

If you have a paid, currently subscirbed, account, you have the choice between:
Doing nothing: In this case, all your characters on your account will keep their levels and each will start with a Basic Pack.
Register one of your characters to the "List of the Reckless": the levels of this character will all be reset and it will start with a Premium Package (other characters of the account keep their levels and get a Basic Pack). You can register only one character per paid account. You have until the close of servers to register. Your account must have an active paid subscription at the time of registration.

If you're a paying member with a premium pack, that means you signed up for the list of the reckless, which means you chose to have your skills reset, which can also include titles, and that is how you got all that money and gear. It's nothing that went wrong on their end, I'm sorry to say.

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#3 Added by Bitttymacod 1 decade ago Report | Quote [en]

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I would also point out that the "physical characteristics" they were talking about was your appearance, not your levels.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>