Crash on 1 toon - Mutual GNU / Linux

#1 Added by Craftjenn 6 years ago Multilingual

Multilingual | English | [Français]

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Coucou

Hier soir, Craftjenn a planté (en parlant au NH de Thesos), en plein trek.

J'ai créé un ticket ce matin.

Tous mes autres persos sont ok. J'ai 2 comptes: tous les persos du comptes 1 sont ok, tous les autres persos sur le compte 2 de CraftJenn sont OK.

Je peux choisir Craftjenn, je vois Thesos et les PNJ bouger, mes barres de vie/endu/ sont à 0 et ca plante.

Sur un autre PC (meme ubuntu, autre hardware), fraichement patché: idem (seul Craftjenn plante, et de la meme facon).

J'ai essayé de:

* renommer le dossier cache

* déplacer les fichiers du dossier save (.log .xml et icfg)

Les logs sont à https://framabin.org/p/?86379586d68767ad#lL51r9KbaOrA9LxKHDpMRRe8 bKrM7tZsKhvlnea70k4=

Il me semble que ce n'est pas un soucis coté client, mais peux etre sur le serveur?

(Vu que craftjenn sur autre PC: crash. Tous les persos du meme compte ok. Tous les persos de mon 2nd compte sont ok.)

Une idée ?

Merci :p

Edited 5 times | Last edited by Craftjenn (6 years ago) | Reason: aff FR version

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Mon profil sur le wiki Francais

https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn

Craftjenn, Ranger

#2 Added by Moniq 6 years ago [en]

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I never know what to look for in ryzom logs :). If it happened me, I would start the client from terminal and observe what it drops there.

But to me it sounds like a problem with specific character in case you say all others are ok (and problem is client independent). Did you try to talk to Thesos NH operator with other character of same account?

#3 Added by Craftjenn 6 years ago [en]

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Moniq

If it happened me, I would start the client from terminal and observe what it drops there.

I get "Erreur de segmentation (core dumped)" - it means "Segmentation error".

Moniq

Did you try to talk to Thesos NH operator with other character of same account?

Yes: no issue.I guess it's hollidays... No feed back from support (not even a ticket number)...Thanks Moniq :p

Last edited by Craftjenn (6 years ago)

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Mon profil sur le wiki Francais

https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn

Craftjenn, Ranger

#4 Added by Craftjenn 6 years ago Multilingual

Multilingual | [English] | Français

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I tried too to desactivate all apps (web + In Game, as some are KO these last days): same issue.

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Mon profil sur le wiki Francais

https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn

Craftjenn, Ranger

#5 Added by Craftjenn 6 years ago Multilingual

Multilingual | [English] | Français

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As in client.log, with Craftjenn I saw the last line was "Item group migration from old system to new system is done !", I tried with an other toon on the same account a /listGroup
... and it crashed (just after the result display).
So, as there's several bugs regarding these new commands, I suspect, maybe, it could be related ?

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Mon profil sur le wiki Francais

https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn

Craftjenn, Ranger

#6 Added by Moniq 6 years ago [en]

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Hm, yes I saw that in your log as well, but no idea what it is and I am not using this feature with groups nor been doing any testing AFAIK.

I have posted link to your last post on bugs channel, however I don't know who is responsible for this code. I will try to discover who is it and if there might be a problem.

Are you able to write me exact steps to do to reproduce the crash?

#7 Added by Craftjenn 6 years ago [en]

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Moniq

Are you able to write me exact steps to do to reproduce the crash?

I just login, choose Craftjenn. Mouse cursor is turning (life bars to 0), I see the message "you are in Thesos", then it quit

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Mon profil sur le wiki Francais

https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn

Craftjenn, Ranger

#8 Added by Aileya 6 years ago [en]

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The problem should be fixed. Please check your mail according to your written support ticket

/thread closing

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Aileya | Senior Game Master | Deutsch / English
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