Unable to install Ryzom under Ubuntu 18.04 amd64 - Mutual GNU / Linux

#18 Added by Moniq 5 years ago Multilingual

Newer Ryzom Installer versions supposed to download client files from https://download.ryzom.com/
You can download them there as well as latest Ryzom Installer.

#19 Added by Bubbason 5 years ago Multilingual

{translate}

Moniq

Newer Ryzom Installer versions supposed to download client files from https://download.ryzom.com/
You can download them there as well as latest Ryzom Installer.

At the risk of sounding critical, why is it so hard for Ryzom to produce a Linux client that works without needing to go and download extra files? It's not like this is a new problem.

This thread should have been archived years ago.

From a commercial perspective:
1) how many hours have been spent on support helping players install a linux client?
2) how many players have tried to install the game, and given up and gone to play something else?

Surely, the cost of the hours needed to package the client properly is far less than the number of wasted support hours and lost subscriptions ...

Edited 2 times | Last edited by Bubbason (5 years ago)

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Everone has an opinion, and of course are entitled to have one, but others are equally entitled to decide whether they choose to agree or disagree. Acting like a complete Muppet isn't likely going to change minds or win support :)

#20 Added by Revvy 5 years ago [en]

{translate}

Bubbason

Moniq
Newer Ryzom Installer versions supposed to download client files from https://download.ryzom.com/
You can download them there as well as latest Ryzom Installer.

At the risk of sounding critical, why is it so hard for Ryzom to produce a Linux client that works without needing to go and download extra files? It's not like this is a new problem.

This thread should have been archived years ago.

From a commercial perspective:
1) how many hours have been spent on support helping players install a linux client?
2) how many players have tried to install the game, and given up and gone to play something else?

Surely, the cost of the hours needed to package the client properly is far less than the number of wasted support hours and lost subscriptions ...

Yes, Instead of spending money for your little marketing caprice that has close to no result, WG should actually pay properly their dev's to do a real client.

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Spoiler

#21 Added by Bubbason 5 years ago [en]

{translate}

Revvy

... your little marketing caprice

'Your' as in MY little marketing caprice?

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#22 Added by Xiombarg 5 years ago [en]

{translate}

Bubbason

Moniq
Newer Ryzom Installer versions supposed to download client files from https://download.ryzom.com/
You can download them there as well as latest Ryzom Installer.

At the risk of sounding critical, why is it so hard for Ryzom to produce a Linux client that works without needing to go and download extra files? It's not like this is a new problem.

This thread should have been archived years ago.

From a commercial perspective:
1) how many hours have been spent on support helping players install a linux client?
2) how many players have tried to install the game, and given up and gone to play something else?

Surely, the cost of the hours needed to package the client properly is far less than the number of wasted support hours and lost subscriptions ...

Because I don't know any commercial MMORPG under Linux that package all data in the same package as the client.

We made the choice to package clients and data separately to optimize downloading process. A lot of other MMORPG have an installer/downloader, we're not the only one to make that.

Now another problem you're perhaps not aware, but if we create a Linux package with all data inside, it will be installed in root partition, same problem under Windows where applications are installed in "C:\Program Files" that are read-only for applications. But a MMORPG needs to patch itself.

So, the easiest way to bypass these issues is to use a tool that'll download data and install them at a right location where there is enough free disk space and where application can write. The old Windows client required Administrator privileges under Windows, that is a huge security problem.

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Kervala - Ryzom volunteer developer - Working on different clients