Mutual Mac

#35 Added by Agan 8 years ago  

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Hello Xio,think there is a new problem.( since 2 days i am crashing alot,dunno if any having same problem i use mac.

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From past we learn,present we live and future we make:))

#36 Added by Siela 8 years ago  

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you best send your log file from ~/Library/Application Support/Ryzom
(client.log) to kervala@ryzom.com to resolve the error as fast as possible

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#37 Added by Naema 8 years ago  

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Ok, I finally got it to work, this is what i did:
I remembered that i had a similar problem before and I had to allow 'Non-known developers' to download software onto my computer, rather than from the Apple store, otherwise things crashed out. So i had to go to my system preferences and security>General>Allow download anyways. Then from there, i was able to right click on the Ryzom app after it extracted, and go to 'Show package contents>MacOs>Ryzomconfiguration, then not sure what i did, but i configured a few things the way i like. clicked Ok, iirc.
anyways, it asked me at the end if I wanted to launch Ryzom and I said yes, then it patched, then it worked :D

(I tried earlier to click Ryzomclientpatcher, but that didn't seem to do anything for me, not sure what it did to tell the truth)

#38 Added by Afriel 8 years ago  

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Sorry for not responding earlier. I did'nt use the patch for macOS lower than Sierra. I upgraded my El Capitan to Sierra and my Ryzom client is now working fine. Thanks everyone.

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#39 Added by Naema 8 years ago  

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this problem is not solved. I have to go through the same 'configuration' app every time just to log on because it has a 'Launch' button. It is the only way I can log onto the game.
Before i had a simple icon I put on my Doc to click and log on, What happened? This is so frustrating.

#40 Added by Xiombarg 8 years ago  

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Naema

this problem is not solved. I have to go through the same 'configuration' app every time just to log on because it has a 'Launch' button. It is the only way I can log onto the game.
Before i had a simple icon I put on my Doc to click and log on, What happened? This is so frustrating.

Are you sure your Ryzom shortcut is pointing to the right client ?

You shouldn't have to allow "Non-known developers" because we have a "Apple developer account" and binaries are signed.

Please what happens when double-clicking on "Ryzom" icon ? If nothing happens, please could you send me your client.log file to kervala@ryzom.com ?

And Ryzom beta clients are still in beta test, if you want to use a "stable" client, you have the choice to use the one from AppStore or Steam :)

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Kervala - Ryzom volunteer developer - Working on different clients

#41 Added by Naema 8 years ago  

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ok, I will try it. I didn't know I could download lastest client from the app store, i was downloading from the client page. I will let you know how things turn out...

#42 Added by Naema 8 years ago  

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Ok, so after downloading ryzom_client_static_full_osx_3.0.0.7521.7z a little Ryzom.app comes up. When i double click on it, i get a message: "Ryzom.app" is damaged and can't be opened. You should move it to the Trash. Then it gives me the option to cancel, or Move to Trash. :(

I can however, right click on it, go to 'Show Package contents,' then under the folder 'Contents,' I can go to folder 'MacOS,' click on 'RyzomConfiguration,' then launch it from that app at the bottom from the tab, But...Only if I go to my system preferences and Click on security>General>Open anyways

(I am not sure how to find the Client.log file to send you)

#43 Added by Iwakura 8 years ago  

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maybe something wrong with previous install. A clean uninstall of previous release is maybe the solution ?

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#44 Added by Siela 8 years ago  

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What program do you use to open the 7z? i experienced the same error using The Unarchiver to decompress it

Last edited by Siela (8 years ago)

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#45 Added by Refyia 8 years ago  

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Siela

What program do you use to open the 7z? i experienced the same error using The Unarchiver to decompress it

With Unrar Free in the mac app store. good luck

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Mak i Talash
Refyia Abydeps

#46 Added by Xiombarg 8 years ago  

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Did you authorize installation of applications outside AppStore ?

http://ioshacker.com/how-to/enable-the-installation-of-non-mac-ap p-store-apps-on-os-x

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Kervala - Ryzom volunteer developer - Working on different clients

#47 Added by Naema 8 years ago  

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Ok, so I am not sure if it was the latest client from apple app store, or what because I kept putting clients in the trash and trying clean installs, lol, but after i 'relaxed' my security settings it extracted the client app and I opened it and it patched and now I have an Icon on my Doc after clicking on it and saving it to Doc. I played the game last night, then this morning I was wondering if it was going to crash and all it did was ask me: This Program is downloaded from the internet, are you sure you want to open it? Then I click yes, of course and it opens. So it is one more step than I did before, but at least it is tolerable and I can play now :)
Thanks for your help.

Edited 2 times | Last edited by Naema (8 years ago)

#48 Added by Fateciy 8 years ago  

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Naema,

Did you download the data with the client and copy over the data files into the app bundle. I had the same broken message until I put the data  (data) in the bundle.

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Fateciy
Gaurdian of the Kingdom
Guild Leader of Spears of Eora

#49 Added by Xiombarg 8 years ago  

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For OS X, please only use http://ryzom.kervala.net/clients/ryzom_client_static_full_osx_3.0 .0.7521.7z and let it patch to last version :) It's a lot easier than updating only client since data can be incompatible with data if doing manually :(

Last edited by Xiombarg (8 years ago)

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Kervala - Ryzom volunteer developer - Working on different clients