Technical Support

#1 Added by Loved 8 years ago  

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Resolved - obsolete CEB channel, removed

Apparently... some peeople don't have the "Support" checkbox, but I do have it, and it is turned on, but I do not see the "Support" channel.

See here:

Last edited by Loved (8 years ago) | Reason: resolved

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#2 Added by Yubina 8 years ago  

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Very fascinating, whats you client version?
(mine is 3.0.0.7862, from http://ryzom.kervala.net/clients/)

Last edited by Yubina (8 years ago) | Reason: typo in version

#3 Added by Karu 8 years ago  

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Old external CEB chat channel. It's removed from newer clients.

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Hello!

#4 Added by Loved 8 years ago  

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F.V.2.1.0 is what I see in the upper right when I launch

I downloaded windows client directly from ryzom.com iirc

http://ryzom.com/
Right hand side
http://sourceforge.net/projects/ryzom/files/ryzom_setup_661.exe/d ownload

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#5 Added by Loved 8 years ago  

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Thanks Karu I didnt realise it was CEB

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#6 Added by Arcueid 8 years ago  

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Loved

F.V.2.1.0 is what I see in the upper right when I launch

I downloaded windows client directly from ryzom.com iirc

This client is very old and buggy, you should give the beta client a try which is also used for steam.

try http://ryzom.kervala.net/clients/ryzom_client_static_full_win64_3 .0.0.7538.7z or look for yourself at http://ryzom.kervala.net/clients/

arc

Last edited by Arcueid (8 years ago)

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#7 Added by Loved 8 years ago  

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Thanks Arc, my net is slow I may not do this right now.

I didn't reaise Kervala was also for windows, I always thought it was more a linux or mac sounding thing oops! :) 

Yubina also recommended, I will switch.

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#8 Added by Yubina 8 years ago  

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Loved

my net is slow I may not do this right now.

I don't re-download the assets every time I change version, I nearly always copy the game data and only change the executable file.
Recent clients should check and update on first run.

But keep a backup of the previous installation, just in case.