TECHNICAL SUPPORT / WEB APPs BUGS

#1 Added by Bitttymacod 1 decade ago Report | Quote 

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Today I tried to change characters on my main account and as soon as I did Quit > Character Selection, the Client totally locked up and had to be re-started.

This is a NEW and very BAD behaviour. Anyone else having this problem????

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#2 Added by Fitis 1 decade ago Report | Quote 

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Yup i have the same problem but it isn't new at all for me , i have that problem since i started to play ryzom (+- 1 year) so yeah i just quit the game and restart it to go to another character :)

#3 Added by Hechicera 1 decade ago Report | Quote 

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I never had that problem until they put in the most recent patch.    That is, before, I used to be able to switch back and forth between numerous toons on the same account with no trouble.

Now, I can log in as one toon, but can only switch once.  If I try to switch a second time, it starts to load then I get the NeL error window and I have to shut down the client and restart it.

#4 Added by Byrana 1 decade ago Report | Quote 

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I have never been able to do this (it always crashes). I'm on a mac.

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#5 Added by Crailus 1 decade ago Report | Quote 

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Usually happens to me when I have 2 clients open and I try to switch characters on one. Slightly annoying.

#6 Added by Cuteytink(arispotle) 1 decade ago Report | Quote 

#7 Added by Bitttymacod 1 decade ago Report | Quote 

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By the way, I just did a fresh re-install and patch and the behavior is still the same, which is to say that re-installation didn't fix it. I wouldn't be as concerned except for the fact that even as little as two months ago it was working fine for me. This makes me suspicious that it is a server side problem, NOT client.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#8 Added by Xatokar 1 decade ago Report | Quote 

#9 Added by Sywindt(Yubo) 1 decade ago Report | Quote 

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Xatokar

On Windows Vista, for the last 2 weeks, i have to wait 30 to 60 seconds after the character selection screen is loaded. If i select a character before that I get an error of XML files missing or deleted, and the client closes, with account still online. Wish they would check/load things BEFORE the selection screen is loaded or character selection is possible.

This should be fixed now, can you please test and confirm or deny?

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Sywindt | Game Master | EN, NL, de, fr

#10 Added by Xatokar 1 decade ago Report | Quote 

#11 Added by Petulka(arispotle) 1 decade ago Report | Quote 

#12 Added by Trixie 1 decade ago Report | Quote 

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I don't get disconnected but I see a blank white square in the center when I go into character selection. I don't see this at log in, only when I try to go back into character selection and having already been in world.

#13 Added by Gorran 1 decade ago Report | Quote 

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Trixie

I don't get disconnected but I see a blank white square in the center when I go into character selection. I don't see this at log in, only when I try to go back into character selection and having already been in world.

Same and this behavior was introduced with patch 1.13 (the latest patch).

Win7 32 & 64 bit machines

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Eldest, Order of the White Lotus

#14 Added by Suboxide 1 decade ago Report | Quote 

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yup same here

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#15 Added by Katla 1 decade ago Report | Quote 

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Back to crashing on the second character change :(

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