TECHNICAL SUPPORT / WEB APPs BUGS

#1 Added by Bitttymacod 1 decade ago Report | Quote 

{translate}

The last couple of days I have started up Ryzom and after entering my password there will be a longer than usual delay followed by a box

Error: error (4000)
[Help] [OK]

Help leads to nothing that helps me with error (4000). However, if I click on [OK] and then hit Connect again, it connects just fine.

What is it and why has it suddenly appeared?

---

Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#2 Added by Firstdo 1 decade ago Report | Quote 

{translate}

This happens to me as well, now its becoming every time i log In i have to do it twice.. Only started happening recently.

#3 Added by Bitttymacod 1 decade ago Report | Quote 

{translate}

I had one logon yesterday when it didn't happen, but it's been consistent since.

---

Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#4 Added by Sywindt(Yubo) 1 decade ago Report | Quote 

{translate}

The 4000 error series seems to be related to the ring session manager. As the ring has been disabled for now, it could be that it's trying to connect and failing.

I don't how to prevent this but I'll investigate a bit more.

Last edited by Sywindt(Yubo) (1 decade ago)

---

Sywindt | Game Master | EN, NL, de, fr

#5 Added by Bitttymacod 1 decade ago Report | Quote 

{translate}

still happening...

---

Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#6 Added by Vourac(arispotle) 1 decade ago Report | Quote 

#7 Added by Crailus 1 decade ago Report | Quote 

{translate}

samesies

#8 Added by Sywindt(Yubo) 1 decade ago Report | Quote 

{translate}

Bitttymacod and others that get this error,

Can you send a client.log of a failed login session to support-ee@ryzom.com please? 

Please delete your client.log first, then log in so that the log contains only relevant information.

---

Sywindt | Game Master | EN, NL, de, fr

#9 Added by Firstdo 1 decade ago Report | Quote 

{translate}

Sywindt

Bitttymacod and others that get this error,

Can you send a client.log of a failed login session to support-ee@ryzom.com please? 

Please delete your client.log first, then log in so that the log contains only relevant information.

I'll do that now, may I note that this is account related 2/4 of the accounts I often use this happens to, and even on different computers.