search | Login Forums | New posts | Last 24h

TECHNICAL SUPPORT / WEB APPs BUGS
uiWebPrevious1uiWebNext

#1 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
I have two Ryzom account. Somehow i manage to activate subscription on wrong account. Is there a way to transfere this paymend? I really want to start play ryzom after long time , but i want to play my main character and he's on account without subscription..

Help me out please

#2 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
Can someone help me out here? I already send mail to support , but still no answer. Can GM help me please?

Thank you

Medlock

#3 Added by Sywindt(Yubo) 1 decade ago Report | Quote[en] 

{translate}
See your email :)

---

Sywindt | Game Master | EN, NL, de, fr

#4 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
Cool, thank you :). Hope that you will transfer subscription fast so i can start again with my advanture in Ryzom.

#5 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
Hello,

Im still waiting for transfer. How much time do you need to transfer this subscription?


Thank you

Medlock

Last edited by Medlock(arispotle) (1 decade ago)

#6 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
I think that subscription will end before you will transfer it. I buess this was just your promise and now you leave me in the " dark".......


Thank you anyway and see ya again in year or two...

Ohh and i didnt play on active account....

#7 Added by Entendu 1 decade ago Report | Quote[en] 

{translate}
Medlock I think the csr team is a bit limited what they can discuss and answer on an open forum. If you wanted to communicate better with them an email or something would have been better.

#8 Added by Mokoi(arispotle) 1 decade ago Report | Quote[en] 

{translate}
Hello Medlock please try and be patient, your transfer request will be pro rata from the transfer date request so don't worry about the subscription expiring. Typically this takes 7 to 10 days to process.

#9 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
Entendu
Medlock I think the csr team is a bit limited what they can discuss and answer on an open forum. If you wanted to communicate better with them an email or something would have been better.


I get that and believe me i try with couple mails :).
Mokoi
Hello Medlock please try and be patient, your transfer request will be pro rata from the transfer date request so don't worry about the subscription expiring. Typically this takes 7 to 10 days to process..

Mokoi, thank you for your answer.

#10 Added by Medlock(arispotle) 1 decade ago Report | Quote[en] 

{translate}
15 working days is passed. Yes i know, be patient... But i realy want to play, so please tell me, when will you marge this subscription? You can answer me on my email.

Thank you

Medlock
uiWebPrevious1uiWebNext
  
Last visit Tuesday, 26 November 14:39:55 UTC
P_:G_:PLAYER

powered by ryzom-api