TECHNICAL SUPPORT / WEB APPs BUGS


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#1 Report | Quote[en] 

I have been trying to reolve some issues with the graphics, i am now able to log in but now i have problems with the graphics after signing in.
Please help i cab submit screen shots

#2 Report | Quote[en] 

If you could upload some screenies somewhere and than embed them here would help us to know your problem and maybe we could come up with a solution.

#3 Report | Quote[en] 

Hi Shoona,

Please give us some information about your system: OS, graphics card, what are your settings?

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Sywindt | Game Master | EN, NL, de, fr

#4 Report | Quote[en] 

windows xp,radeon ati 7500 64mb and 1 gig Ram...is there an email add i can send screenshots to

#5 Report | Quote[en] 

Shoona
windows xp,radeon ati 7500 64mb and 1 gig Ram...is there an email add i can send screenshots to

You can post them in the forums either through the in game interface or via your favorite web browser. Just go to http://atys.ryzom.com/start/index.php and login and you will have full access to all the web apps. The link is also available off the front page of Ryzom.com, just look for Web Applications on the left side.

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Eldest, Order of the White Lotus

#6 Report | Quote[en] 

cant see where i post images. I tried toggle WYSIWYG but that only give the option to post an image from an URL...Please advise

#7 Report | Quote[en] 

Shoona
cant see where i post images. I tried toggle WYSIWYG but that only give the option to post an image from an URL...Please advise

yes, you need to host your screenshot somewhere and post url.

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Hello!

#8 Report | Quote[en] 

Hi Shoona,

You can attach your screen shots to a normal email and send to support-ee@ryzom.com.
There is also a out of game chat program you can install called Ceb which helps if you cant run the game to post internal tickets.
All this info is found here

#9 Report | Quote[en] 

Thanks i have emailed screenshots to support

#10 Report | Quote[en] 

Im having problems with ingame graphics. The environment and lights are distorting. PLEASE HELP!
I'm using Macbook PRO "13
Processor: 2.4GHz Intel Core i5
Memory: 4GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: Mac OS X Lion 10.7.2
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