TECHNICAL SUPPORT / WEB APPs BUGS


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#41 Report | Quote[en] 

2 gigs sounds like alot of ram but Ryzom is a ram hog. If possible/can afford try to get it to 4 gigs. The hesitancy may be using hd as a swap file.-Kil

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#42 Report | Quote[en] 

So it would seem like your AV is messing things up here. Personally I use Microsoft Security Essentials and have only good experiences with it. Failing all else perhaps you could consider switching.

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Sywindt | Game Master | EN, NL, de, fr

#43 Report | Quote[en] 

I've used Avast for a good while, and it did slow down the game at some stage by scanning very large files the Ryzom client was accessing. Flagging the entire Ryzom directory to be excluded from scanning made it all smooth again for me.

If you do have RAM issues, perhaps using cleanmem before, or even during, your Ryzom playtime, might help. If your PC is low on RAM and paging to the drive, that will certainly make gameplay impossible.

#44 Report | Quote[en] 

Hekla --

I have flagged the Ryzom directory not to be scanne (see reports above) and while it helped some, it was not a panacea. (+Kilgore) The slowdowns are not correlated in any way to disk activity, so I'm doubting that it is the pagefile, especially since System Manager shows unused RAM during play.

Sywindt - Yes, it is clear that AV is related to the problem, but it also happened with McAfee and it is a change since last spring or even since the summer.

Putting more ram into an almost 6-year-old computer is pretty much not going to happen. Max for the Motherboard and OS is 4GB..

I am continuing experimentation....

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#45 Report | Quote[en] 

Bitttymacod
To Bennassi -- Desktop AMD Athalon 64 3200 2.01 GHz/ 2GM memory and Nvida 9600 GT. The power settings are set to "leave the bloody computer alone, I'll turn it off when I go to bed."

I had very similar issues on nvidia 9500GT. Did every thing you can imagine with no help.
Then i solved it: open your PC case, find the nvidia piece and clean it from the dust. Works like a charm after doing that for me :) The problem was simply the clogged gpu fan, and the overheating gpu as a result.

#46 Report | Quote[en] 

He already tried cleaning his GPU and CPU heat sinks.

#47 Report | Quote[en] 

Thanks, Pokeratis, for the thought, but as Celik notes, I not only tried cleaning the GPU and CPU heat sinks, I *did* clean them. I'm trying something else now, that is relevant to the time period in which I noticed the problem. I am determined that I *will* discover the cause of this and fix it. It's sort of like figuring out how to properly attack one of the Marauder NPC's. :)

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#48 Report | Quote[en] 

*sits and waits for storytime like Sergio*:).

Last edited by Kilgoretrout (1 decade ago)

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#49 Report | Quote[en] 

Last night I tried removing some drivers for my tablet (which includes mouse function) on the grounds that I had recently upgraded them and it might be reacting to occasional nudges and bump. It might be, but that wasn't a cure.

I tried running cleanmem as suggested by Hekla and got no joy from it, as expected since the memory wasn't being completely used. It didn't interfere, but it didn't help either.

I'm wondering if it is somehow based in Firefox, but I tried running without a browser open in the background and while it seemed a little smoother, I still got the interference in the chatboxes. I'd wonder if I needed to drill through the Avast firewall, but that wouldn't explain the fact that it happened while I was still using McAffee and that the change happened while using McAffee.

I will continue thinking on this matter.

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#50 Report | Quote[en] 

I have a desktop dislay which has shown CPU usage at 99% since 1st beta ..... Task maanger process tab howver usually has me about or jjust under 50% on my lappie Core Duo (XP). Have to look at the Win 7 build (SB/SLI).

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#51 Report | Quote[en] 

Fyrosfreddy
I have a desktop dislay which has shown CPU usage at 99% since 1st beta ..... Task maanger process tab howver usually has me about or jjust under 50% on my lappie Core Duo (XP). Have to look at the Win 7 build (SB/SLI).

Just a note: if (on XP) you right clicked the process in the task manager, chose Set affinity and enabled both cores for the ryzom's process, it would probably go up above 50%.

#52 Report | Quote[en] 

Nope....never breaks 50% ..... 1 core or 2

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#53 Report | Quote[en] 

Bitttymacod
[...]I'd wonder if I needed to drill through the Avast firewall, but that wouldn't explain the fact that it happened while I was still using McAffee and that the change happened while using McAffee.

I will continue thinking on this matter.

3 more thoughts from me:

A major issue i had with another firewall was that it did DNS lookups for every connection. That particular firewall tried DNS lookups on every UDP packet (Ryzom uses a lot of UDP communication which doesn't use connections the same way TCP does). They stacked up until response times went ugly. You could try disabling DNS lookup for the firewall. They are for readability purposes (log, messages) only and not required for security.

Another thought: Maybe Microsoft Update auto-installed some windows defender stuff? That one should be disabled if there is another antivirus solution in place.

Third: You said your antivirus takes about 50% cpu (at least i remember you said...?) Find out what exactly does it do using that much cpu time.

#54 Report | Quote[en] 

The comment about my AV was back when I was using McAfee (and is why I am no longer using McAfee). Avast is much better behaved. I'll check the behavior of the firewall with respect to DNS, and I'll check out the windows defender settings, too. Thanks.

Found Windows Firewall ICS running. Have disabled, because Avast looks to be happy all by its lonesome. Will report back.

Last edited by Bitttymacod (1 decade ago)

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#55 Report | Quote[en] 

Unfortunately, that did not solve the problem. I looked into Avast and was not able to find anything I could understand about UDP and the firewall. Does anyone have experience with that?

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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>
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