Tamarea is the representative of all the teams working on Ryzom (dev, animation...). So, by experience, I know that, unfortunately, often she's very very busy. Therefore, what I suggest you is to take contact with CSR. (Type "/who gm" in your chat window to known who is on line.) CSRs can help you to know more about how and who contacting people in the teams.
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Zo'ro ArghChargé de recherche dans la guilde du Cercle du Bois d’Almati.
Ambassadeur des Rangers auprès des Matis.
Président de la N’ASA et fondateur de Hoodo.