Mokoi (atys)
It looks to me like a it could be a random internet routing problem with your ISP provider and the game, this can occur from time to time and is not particularly anyones fault.
I think you could be right here, but I don't think it's random and it appears to be my ISPs fault, as I've been trying to login for over a week. The reason I believe you might be right is that a ping works, always. But tracert inconsistently fails whilst still inside my ISPs network:
Pinging shard.ryzom.com [178.33.44.35] with 32 bytes of data:
Reply from 178.33.44.35: bytes=32 time=12ms TTL=57
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Reply from 178.33.44.35: bytes=32 time=10ms TTL=57
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Ping statistics for 178.33.44.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 12ms, Average = 11ms
tracert shard.ryzom.com
Tracing route to shard.ryzom.com [178.33.44.35]
over a maximum of 30 hops:
1 General failure.
Trace complete.
ping shard.ryzom.com
Pinging shard.ryzom.com [178.33.44.35] with 32 bytes of data:
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Reply from 178.33.44.35: bytes=32 time=12ms TTL=57
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Ping statistics for 178.33.44.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 12ms, Average = 11ms
tracert shard.ryzom.com
Tracing route to shard.ryzom.com [178.33.44.35]
over a maximum of 30 hops:
1 General failure.
Trace complete.
tracert shard.ryzom.com
Tracing route to shard.ryzom.com [178.33.44.35]
over a maximum of 30 hops:
1 5 ms 5 ms 8 ms 10.29.12.1
2 7 ms 8 ms 7 ms bmly-core-2a-ae4-1499.network.virginmedia.net [8
0.1.227.145]
3 8 ms 7 ms 8 ms popl-bb-1c-ae3-0.network.virginmedia.net [213.10
5.159.225]
4 6 ms 7 ms 8 ms tele-ic-5-ae0-0.network.virginmedia.net [213.105
.159.117]
5 * * * Request timed out.
6 11 ms 11 ms 12 ms rbx-g1-a9.fr.eu [94.23.122.66]
7 General failure.
Trace complete.
ping shard.ryzom.com
Pinging shard.ryzom.com [178.33.44.35] with 32 bytes of data:
Reply from 178.33.44.35: bytes=32 time=10ms TTL=57
Reply from 178.33.44.35: bytes=32 time=12ms TTL=57
Reply from 178.33.44.35: bytes=32 time=12ms TTL=57
Reply from 178.33.44.35: bytes=32 time=11ms TTL=57
Ping statistics for 178.33.44.35:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 12ms, Average = 11ms
tracert shard.ryzom.com
Tracing route to shard.ryzom.com [178.33.44.35]
over a maximum of 30 hops:
1 6 ms 6 ms 7 ms 10.29.12.1
2 10 ms 7 ms 7 ms bmly-core-2a-ae4-1499.network.virginmedia.net [8
0.1.227.145]
3 8 ms 8 ms General failure.
Trace complete.