Daomei (Leanon)
I have suggested a procedure where everybody starts at Silan from scratch, but gets her data restored manually by a CSR after a while, e.g. after having done all city welcomer missions in all capitals.
Or after wining enough achievement points... this will promote the new achievement system and allow to spread the restoration requests out over time.
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Kaléan McFertyPirate of the Lakes