English

Having followed the topic and seeing where it's going I can't help to comment as well.

I can't really relate to the issue directly as I don't have first hand experience on how spread the problem is on Arispotle, but I can still understand all sides.

I want to second and expand on a previous suggestion from this thread:

• Create one Universe for each language supported by the client (fr, en, de, es, ru)
• Then mark the universe related to the main language on the server as default (en on Ari) and disable those that are related to other servers (fr, de on Ari)
• Finally modify the universe message in a manner that shows that the other language Universes can be activated via a right click on any chat tab and activating the appropriate check box(es)

This is a bit more abstracted so it does match all servers - but it's still something that can only be done by the devs :-(

As a intermediary measure I'd suggest this:

• Ask the CSR team to create a sticky thread that describes the issue in all languages (yada yada universe is en only as that's the main language spoken yada yada please use the command .... to join the chat for for es and ... for ru Q&A by players yada yada)
• Add typical question phrases like "Where can I find XXX" and a suggested (nice) reply as a hint to the es/ru channel (including the command) to that same thread (best with the en version as well so everyone knows what it means)
• Alternatively just write the typical question words like "why", "where", "how", ... instead of the typical questions

So if someone asks "¿Dónde está el Kincher?" the answer won't be the current "english only" thing but something like "Lo sentimos, no puedo entender su pregunta, pero por favor, introduzca /channel latino para entrar en una alternativa de habla española como universo de esta charla es el Inglés solamente" (sorry, google translate - should be something like "Sorry, I can't understand your question but please enter /channel Latino to enter a Spanish speaking universe alternative as this chat is English only") which would be the suggested answer from the thread.