Olmo
What would you have them do, write daily reports on what's being done? Are you software engineer so you'd understand? Doubt it cause then you wouldn't ask. So simplified versions then? Wouldn't you rather have them spend those couple of hours fixing/adding stuff?
You do realise we haven't had one official update since the failed patch right? No ETA, no word what so ever...
Have I managed development time scales....yes.
Have I managed customer expectations...yes.
It wouldn't take hours to give the "paying" community an update. You do realise the game has urgent bugs which haven't even been acknowledged, right? Outpost battles are currently unplayable.
We have people un-subbing, the population is very low. Mac users do not have an update, Linux users have to do a work-around just to patch their client....
we waited nearly 1 year for a 13.2Mb client patch...
I monitor the development forums and I can appreciate how slow things move because of the small dev team, however the way bug fixes are handled is extremely poor.
I am just concerned at the way the game is being developed, if you could read parts of the code you would understand.