Because its not just 2 of us with concerns. Karavan is losing players because of a growing perception of indifference. A public response is the only thing that can put that to rest. Over the last month or 2 I have seen and heard an awful lot of "Tickets have been sent, dont bother", "CSR's dont care, dont bother", "If theres an OP involved they dont want to know". Im not saying I believe any of it but this is the perception that is causing a lot of people to stop showing up at OP's and thats not good for either of us.
Would just like the simple question answered publicly not just for myself, or my guild, or my friends, but for anyone with similar concerns. That extends to those people who have accused me of using 3rd party software or botting. If Mokoi can tell us what kind of evidence is needed to get further investigation, those people can send me a tell and ill let them know when and where ill be digging so that they too can gather evidence.
Would just like the simple question answered publicly not just for myself, or my guild, or my friends, but for anyone with similar concerns. That extends to those people who have accused me of using 3rd party software or botting. If Mokoi can tell us what kind of evidence is needed to get further investigation, those people can send me a tell and ill let them know when and where ill be digging so that they too can gather evidence.
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