Garla
no you are not. it says quite plainly that you wont be told of any response to accusations you make to a csr. so there is no way for you to know that nothing has been done. send your ticket and you will never know if anything happens from it. so you cant even say that nothing has. might want to actually look at the rules on ttickets before you accuse them of ignoring you. They cant respond to you. it is against their rules.
They can and should respond. They can clarify that all tickets are taken seriously if that is in fact the case. They could also clarify what evidence needs to be provided and from how many people to warrant further action.
If it is not the case they could state outright the rule cannot be enforced and possibly abolish it, so that the arguement wont come up again.
There are a number of ways they could respond without commenting on specific players or guilds or tickets.
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