It wasn't roleplaying, it was harassment. Pure and simple.
Dozens were there to enjoy the event, and a few people decided to turn up with no other intention than to ruin it for all of them.
I applaud the CSRs and event team for the way they handled it. First attempting to solve things in character, and only after taking the extreme step (after several in character warnings) to get rid of the troublemakers.
I've no trouble with improvising during an event, and the event team did just that.
But I do have trouble with people trying to ruin the enjoyment of others, which the culprits here were clearly intending to do.
Dozens were there to enjoy the event, and a few people decided to turn up with no other intention than to ruin it for all of them.
I applaud the CSRs and event team for the way they handled it. First attempting to solve things in character, and only after taking the extreme step (after several in character warnings) to get rid of the troublemakers.
I've no trouble with improvising during an event, and the event team did just that.
But I do have trouble with people trying to ruin the enjoyment of others, which the culprits here were clearly intending to do.