Let's use the Ignore function to trigger a CSR alarm with a chat log once someone gets ignored by 5-10 different people (different IPs, not just different accounts) within a delay of, let's say, 10 minutes.
We all agree a troll without a public just gets bored and leaves. So if someone manages to annoy people enough to get ignored more than 5 times within 10 minutes by different players, it triggers the "Troll alert" for the CSRs who will then judge by the logs if something needs to be done. With the IPs, the CSRs should have no trouble determining if the troll is a general annoyance or the target of a Guild vendetta.
First ignore opens a chatlog file with the name of the ignored player as a title, fifth ignore triggers an alarm, if 10 people ignore the guy before a CSR reacts, he gets muted from Uni for an hour, or until the CSR investigates his case and decides to unmute or use the ban staff.
We all agree a troll without a public just gets bored and leaves. So if someone manages to annoy people enough to get ignored more than 5 times within 10 minutes by different players, it triggers the "Troll alert" for the CSRs who will then judge by the logs if something needs to be done. With the IPs, the CSRs should have no trouble determining if the troll is a general annoyance or the target of a Guild vendetta.
First ignore opens a chatlog file with the name of the ignored player as a title, fifth ignore triggers an alarm, if 10 people ignore the guy before a CSR reacts, he gets muted from Uni for an hour, or until the CSR investigates his case and decides to unmute or use the ban staff.
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Crazy Marshmallow LadyFormer Guild Leader of Exodus Syndicate
Member of Phaedra's Tears
Girl Playing Roles