Owagwyn
I respectfully disagree, drama sells tickets!
I think this is true, actually.
In my opinion, a mmorpg were there aren't real challenges besides leveling (:P), is very boring. Trolls are part of the player/environment/challenge ecosystem ingame (and usually in real life)
regards
PD: a friend tell me the other day there was a troll called "danoing" or something like that. I just want to say that It wasn't me, if you believed that :P