Kaetemi
I'm not spending an hour-plus watching it again and pausing for note-taking to provide information that your tone suggests you'll ignore anyways. Especially in light if the fact that that he has made a brand of such rants (including but not limited to 33 other "Worst ever..." videos), and his stage-name is "Strife" implying a desire to sow discontent. I feel that you forgot the quote marks around "effort" in your attempt to justify portraying satire as truth. Can you point out the parts of the video where he's wrong? He clearly did put effort in attempting to learn the more complicated parts. I guess you didn't even try to watch the whole video.
Suffice it to say that he went far enough beyond your typical new-player problems to exhaust any benefit of a doubt, and a little extra looking really didn't help his case.
Kaetemi
This one is actually easy. The crafting system is more (and better) than, "3 steel plus one leather equals generic sword". The ways that you can tweak crafting recipes, spells, and attacks to your playing style is far more fine-tuned than the multitude of other games I've seen. The macro system is a nice touch. Overall, the fact that you can change things to suit you instead of being forced into a One True Way is something that I have not seen elsewhere. Please elaborate. The things that made Ryzom unique are long gone already.
The fact that players whose characters hate each other are more willing to break character to help new players than many other games is, in my experience, not unique but rare enough to be worth mentioning, and also a nice bonus.
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Do not assume that you speak for all just because you are the loudest voice; there are many who disagree that simply have no desire to waste words on you.