Could it be possible to shoot a video that will show exactly where is the target, you and those who overtake the lock along the time? Or can you show me the problem, on Atys or Gingo?
I just guess but as workaround I would simply join a team before continue. IMHO, a group has priority in lock over a single person and if they get in aggro list of the mob by stepping in aggro range, maybe it is considered as getting in a fight with it.
I am also not sure if the water might play a role in it, I do not know/remember enough details about the lock internals now. But it must be re-tested for sure.
We track the issue as task #11006 now, in case you didn't get any number from support.
I just guess but as workaround I would simply join a team before continue. IMHO, a group has priority in lock over a single person and if they get in aggro list of the mob by stepping in aggro range, maybe it is considered as getting in a fight with it.
I am also not sure if the water might play a role in it, I do not know/remember enough details about the lock internals now. But it must be re-tested for sure.
We track the issue as task #11006 now, in case you didn't get any number from support.