I had also this issue. It happens on bad connections to the server. The Ryzom-Team is investigating it:
https://chat.ryzom.com/channel/pub-announcements?msg=HhGvhGeZX7Sw CMyvF
Greetings Heernis
We are rebooting Atys and will reactivate the Refugee Days events one by one to find the cause of the current lags.
Greetings Heernis