Can you be more specific about your platform (operating system)?
Did you install the official client from ryzom.com? Which Ryzom Installer version it is? (see Help > About...)
Are you able to open the installation folder and run the client manually by executing its binary? (ryzom_client on unix-like systems, ryzom_client_r.exe in Windows)
Did you get any error messages?
Did you install the official client from ryzom.com? Which Ryzom Installer version it is? (see Help > About...)
Are you able to open the installation folder and run the client manually by executing its binary? (ryzom_client on unix-like systems, ryzom_client_r.exe in Windows)
Did you get any error messages?