Hello.
I'm back to the game after years, I have an active account now and I sent an e-mail requesting the restoration of my Old characters as described here https://app.ryzom.com/app_forum/index.php?page=topic/view/17288/1 #1 .
I played when the game came back years ago for some days but I did not play with my old character, at the time I created a new one in an empty slot and I tried the free to play but I did not activate the account in this period
Now i'm back, with an active account and my character list is empty.
I emailed on Saturday requesting the old characters back. So far I have not received any response or confirmation that it was received.
I'm playing with a new temp character right now.
How long does this process take?
Thanks
I'm back to the game after years, I have an active account now and I sent an e-mail requesting the restoration of my Old characters as described here https://app.ryzom.com/app_forum/index.php?page=topic/view/17288/1 #1 .
I played when the game came back years ago for some days but I did not play with my old character, at the time I created a new one in an empty slot and I tried the free to play but I did not activate the account in this period
Now i'm back, with an active account and my character list is empty.
I emailed on Saturday requesting the old characters back. So far I have not received any response or confirmation that it was received.
I'm playing with a new temp character right now.
How long does this process take?
Thanks