The long Use time has been the biggest killer, though the cooldown time for some products is also excessive. When you consider that a caster can do more heals in 5 seconds than products can do in 5 minutes, and do so without sitting down defenseless, there's no reason to actually use the products. (Spite towards those who think products are currently useless isn't a valid reason :p)
Giving them a Use time of 2 seconds at all grades and using them without sitting would be a great start. Shortening the cooldown on those that heal one stat while nerfing another would also be warranted; no need to double-balance the heal.
Giving them a Use time of 2 seconds at all grades and using them without sitting would be a great start. Shortening the cooldown on those that heal one stat while nerfing another would also be warranted; no need to double-balance the heal.
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Do not assume that you speak for all just because you are the loudest voice; there are many who disagree that simply have no desire to waste words on you.