Laoviel
New proposal: Send a reminder e-mail when your subscription is about to expire (one or two days before).
Reason: Theoretically, even when the subscription is not renewed, I can come back as f2p. BUT all my stuff is ... on packers / in apartment, places I am not supposed to access as as f2p. So in order to actually play, I would need to ask other people to gift me stuff, things that I would only use until I resubscribe again.
By sending a reminder, I can make a decision: if I know I cannot afford to pay the subscription for a while, I can shuffle items out of packers and into my own inventory, for example.
You have this already...
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