I did a subscription 2 days ago via PayPal (not through Steam but directly from my game account). All was fine until this noon, when I suddenly was no longer able to log into the game.
I got the following message: Your account needs a proper subscription to connect (3011)
[(client application: ryzom_live domain: ryzom_live)]
I logged in with a trial account and contacted a GM in game, he verified my account IS actually paid (14.05. to 14.06.), but he could not help me much further.
Seems there went something wrong when the free week ended, that also paid accounts get locked out. I am not the only one who encountered this issue, some other players in my community have the same issue, all of them since this noon.
I hope, this will get fixed soon.
I got the following message: Your account needs a proper subscription to connect (3011)
[(client application: ryzom_live domain: ryzom_live)]
I logged in with a trial account and contacted a GM in game, he verified my account IS actually paid (14.05. to 14.06.), but he could not help me much further.
Seems there went something wrong when the free week ended, that also paid accounts get locked out. I am not the only one who encountered this issue, some other players in my community have the same issue, all of them since this noon.
I hope, this will get fixed soon.