hello,
The best would to create a ticket, saying if you use Steam or not, and what is the OS you use (windows? and version... Mac OS? Linux ?)
- on our live chat support, 'http://webchat.freenode.net/?channels=ryzomsupport
- on the technical support board. http://app.ryzom.com/app_forum/index.php?page=forum/view/1841 | http://steamcommunity.com/app/373720/discussions/
- by sending an email at support@ryzom.com.
- on the account support board if your issue is related to your account (billing issues).
The best would to create a ticket, saying if you use Steam or not, and what is the OS you use (windows? and version... Mac OS? Linux ?)
- on our live chat support, 'http://webchat.freenode.net/?channels=ryzomsupport
- on the technical support board. http://app.ryzom.com/app_forum/index.php?page=forum/view/1841 | http://steamcommunity.com/app/373720/discussions/
- by sending an email at support@ryzom.com.
- on the account support board if your issue is related to your account (billing issues).
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Mon profil sur le wiki Francais
https://fr.wiki.ryzom.com/wiki/Utilisatrice:Craftjenn
Craftjenn, Ranger