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Ryzom launcher freezing upon entering account details (Win 10 64bit)

thank you for posting the solution, now that i've read it i do recall the post of the previous person that had this issue, they too found that it was AVG causing it, as this is only the second time i've seen someone report this error it eluded me. with any luck this will help it stay in my mind better so in the future i can help someone else with this issue.

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Remickla (atys)
Other games - they give you a cookie whether you succeed or not, in fact you don't even have to participate. Ryzom takes your cookie, eats it in front of you, and slaps you 2 or 3 times for bringing a cookie in the first place.
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