TECHNICAL SUPPORT / WEB APPs BUGS


crash when logging in

Please try to ping that 176.31.229.93 shown in the log:
• Press Win+R
• Type "cmd"
• Press enter
• In console type: ping 176.31.229.93
• Press enter
• Wait for it to finish
• Right click
• Select mark
• Select the text
• Press enter
• Paste the results here

Could you please also ping shards.ryzom.com?

Also check all icons in tray (the area in bottom right corner next to time/date). Click the arrow to show all icons. Point each icon and see if any tooltip that appear contains words "firewall", "internet security" or similar. Please let us know.

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I don't want to be the one
The battles always choose
'Cause inside I realize
That I'm the one confused
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Last visit Monday, 25 November 05:15:48 UTC
P_:G_:PLAYER

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