This sounds purely aggravating. Did it suddenly crop up?
The support team will need to know what Operating System (Win, Mac, Linux(flavor)) you are running.
I have not noticed this in my client (Win 7 on a desktop) but it sounds familiar to me from my attempts to type on my laptop. I finally solved it -- mostly -- by reducing the sensitivity of the touchpad (on which I was resting the heel of my hand while typing). I don't know if this is the case or not, probably not because you say you don't see it outside of game, but the CSRs will definitely need to know what client you are running and on what sort of machine.
Good luck!
The support team will need to know what Operating System (Win, Mac, Linux(flavor)) you are running.
I have not noticed this in my client (Win 7 on a desktop) but it sounds familiar to me from my attempts to type on my laptop. I finally solved it -- mostly -- by reducing the sensitivity of the touchpad (on which I was resting the heel of my hand while typing). I don't know if this is the case or not, probably not because you say you don't see it outside of game, but the CSRs will definitely need to know what client you are running and on what sort of machine.
Good luck!
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Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
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