HI all sorry for the late response on this ...
I looked up error code 62 and the error Codes 60,61,62,63 all are a result of the client not being able to contact the server, so it is a connection issue.
So dont be going around changing any client configuration files if you have been able to play the game in the past on your current setup.
It looks to me like a it could be a random internet routing problem with your ISP provider and the game, this can occur from time to time and is not particularly anyones fault.
Things to try on a windows installation. (there would be similar commands in linux and Mac and perhaps those players with this knowledge can add to this thread)
1. Flush the DNS cache.
Get a dos box running (click start and type cmd in search it should find it click to run)
At a dos command prompt type..
>ipconfig /flushdns [it should respond with a "done and success"]
2. Next run a ping to see if you can connect to game servers using the command ping
At the dos prompt type
>ping shard.ryzom.com
The result should translate address to and IP address and give you a connection speed or fail, if it fails then the game servers are not contactable so there is a problem, a big ms figure say 3000ms would be a issue as well
3. Next run a trace to see if its a routing issue to game and not a problem with the game servers using the command tracert
>tracert shard.ryzom.com
This will reveal the path of internet addresses your computer takes to get to the game servers and the time it took in mseconds, it might be failing somewhere on route or taking too long which is out of anyones control so go and get some fresh air and come back later.
Sometimes turning off your modem for an extended time say 5-10 minutes will make your ISP reissue a new IP to your modem and a new route to game. (only works if you have a dynamic type ISP address ofc)
So by the time you finish mucking around with the above, if there had been any issues with the game servers they should have rebooted/repaired themselves :D
PS moral of the story ...dont go fiddling around with you configuration if the game was working ok previously, and definitely dont edit the client_default.cfg file or you will break the game and may need to re install.
I looked up error code 62 and the error Codes 60,61,62,63 all are a result of the client not being able to contact the server, so it is a connection issue.
So dont be going around changing any client configuration files if you have been able to play the game in the past on your current setup.
It looks to me like a it could be a random internet routing problem with your ISP provider and the game, this can occur from time to time and is not particularly anyones fault.
Things to try on a windows installation. (there would be similar commands in linux and Mac and perhaps those players with this knowledge can add to this thread)
1. Flush the DNS cache.
Get a dos box running (click start and type cmd in search it should find it click to run)
At a dos command prompt type..
>ipconfig /flushdns [it should respond with a "done and success"]
2. Next run a ping to see if you can connect to game servers using the command ping
At the dos prompt type
>ping shard.ryzom.com
The result should translate address to and IP address and give you a connection speed or fail, if it fails then the game servers are not contactable so there is a problem, a big ms figure say 3000ms would be a issue as well
3. Next run a trace to see if its a routing issue to game and not a problem with the game servers using the command tracert
>tracert shard.ryzom.com
This will reveal the path of internet addresses your computer takes to get to the game servers and the time it took in mseconds, it might be failing somewhere on route or taking too long which is out of anyones control so go and get some fresh air and come back later.
Sometimes turning off your modem for an extended time say 5-10 minutes will make your ISP reissue a new IP to your modem and a new route to game. (only works if you have a dynamic type ISP address ofc)
So by the time you finish mucking around with the above, if there had been any issues with the game servers they should have rebooted/repaired themselves :D
PS moral of the story ...dont go fiddling around with you configuration if the game was working ok previously, and definitely dont edit the client_default.cfg file or you will break the game and may need to re install.
---
MokoiSenior Game Master