TECHNICAL SUPPORT / WEB APPs BUGS


My carachter was deleted!!

Characters don't get randomly deleted, unless today's server migration borked something or you have "nice" friends.

Make a new character with another name, and open a ticket to have the old character restored; this is the fastest way to alert the CSRs. Or while in-game, do a /who GM and see in Sys Info if any csr is online right at that moment, and talk to them.

A third way is to send an e-mail to support@ryzom.com, as explained in this post: http://app.ryzom.com/app_forum/index.php?page=topic/view/17288/1# 1

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