TECHNICAL SUPPORT / WEB APPs BUGS


enddless frequent Please Wait...

I get anywhere from 10 minutes to hours of gameplay, but I get Please Waits that never end... sometimes they are very requent. I have to play with the task manager open to close the program after it hangs.

During the "Please Waits" I am unable to chat or move, but I am able to update my info section.

There doesn't seem to be anything I can do about it... I remember I had these problems with the game on release (on a different computer on a different internet connect). It's why I decided not to play. It makes me too unreliable to fight with other people.

This is my trace route report, its out of 7119 traces.


Target Name: su1.ryzom.com
IP: 178.33.61.58
Date/Time: 10/27/2012 1:12:26 AM to 10/27/2012 3:14:32 AM

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 7118 7 0.1 0 14 0 [192.168.0.1]
2 7118 7118 100.0 0 0 0 [-]
3 7118 38 0.5 6 38 8 [67.59.238.57]
4 7118 13 0.2 9 40 11 rtr3-ge1-4.mhe.hcvlny.cv.net [167.206.37.1]
5 7118 12 0.2 9 39 11 static173-corevault-chy.intelleqcom.net [64.19.99.173]
6 1436 2 0.1 9 53 11 [64.15.1.106]
7 7118 1562 21.9 9 208 13 eqx.ny.ovh.net [198.32.118.106]
8 7118 1020 14.3 9 151 14 nwk-2-6k.nj.us [178.32.135.228]
9 7116 4989 70.1 79 156 84 ldn-5-6k.ovh.net [198.27.73.10]
10 7118 2528 35.5 82 139 85 rbx-g2-a9.fr.eu [91.121.128.167]
11 1943 1877 96.6 83 97 85 rbx-s3-6k.fr.eu [213.251.128.2]
12 7118 7118 100.0 0 0 0 [-]
13 7118 1441 20.2 81 125 84 shard.ryzom.com [178.33.61.58]

I played the game while I was generating this, and I didn't notice any extensive packetloss while the traceroute was running...

There were also moments when I experienced packet loss and just jerked around a bit... and "please wait" flickered on the screen.

I've forwarded all of the ports that were recommended in the email I received.

I'm using a netgear fwg114p router.
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Last visit Tuesday, 26 November 15:55:09 UTC
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