Mutual Mac

#16 Added by Jarnys 7 years ago  

Olgarra can you copy the content of line 53-55 of the client.cfg (see your error message) here?

Alternatively move the file to some other place and run ryzom again (settings will be lost in this case)

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#17 Added by Olgarra 7 years ago  

ok thanks after unhiding my library and navigating thru many many folders, i found it and there was an extra 0;.... but looks like back up and running now :)

#18 Added by Rollocks 7 years ago  

Ryzom is crashing on the Mac when you login as soon as the character selection menu appears. Anyone know how to fix this?

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Disclaimer: Any resemblance between the characters in this post/thread and any homins, living or dead, is a miracle.* The characters in this post/thread are fictitious. Any homin resembling them is better off dead**
*You Nazty Spy
**I'll Never Heil Again

#19 Added by Lacuna 7 years ago  

Having the same problems as Rollocks. :(

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#20 Added by Rollocks 7 years ago  

If it keeps Lacuna out of the game, please do not fix it. :)

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Disclaimer: Any resemblance between the characters in this post/thread and any homins, living or dead, is a miracle.* The characters in this post/thread are fictitious. Any homin resembling them is better off dead**
*You Nazty Spy
**I'll Never Heil Again

#21 Added by Cyphrex 7 years ago  

I get constant crashes on Mac (10.9.2) when using Teleports or Portals. Any advice or just gotta live with it?

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Tgwaste
Atys Ascending

#22 Added by Placio 7 years ago  

i had same problem until i disabled sound, that should fix tp crashes

#23 Added by Tuxi 6 years ago  

Hello all,

I'm having a crashing problem using a new MacBook Air. I am able to sign in and reach the character selection page, but when I press play it looks like it's going to work, then it falters and crashes all the way to the computer login screen.

When I log back in, it reopens the game at the login screen. I put in my password and try to log in again, and it says the account is online and I have to try again later. I wait 30 seconds, try again, and it crashes to the computer's login (not the game login) again.

If I keep doing this over and over again I usually get into the game on about the 4th or 5th try.

I don't see any kind of error messages or anything like that, other than when I try to login and it says I'm already online.

Does anyone have any suggestions?

Thanks
Tuxi

#24 Added by Bisugott 6 years ago  

I started having a similar issue as yours when I upgraded to Yosemite OS.
Basically, game will crash a few seconds after login and eventually crash computer to its login screen, it only says 'we have encountered a graphic poroblem' and an option to report it to Apple but no crash log or anything. This happens particularly when using an external monitor via hdmi, and usually only once or twice per client (I run one for myself and one for alt)

Someone I talked to last night suggested to deactivate full screen mode as a possible fix but I have not tested this yet.

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____________________________

High Officer of | Syndicate |
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| Syndicate |

Aleeskandaro(Atys)

#25 Added by Naema 1 month ago  

My Mac will not load the new patch, it just says "Patch Failed!" and I cannot log in. It fails at 18/27 of the patch. Can someone please explain here what I should do? (12/20/2020) I am using a fairly new MacBook Pro, and MacOS 11.1 (Big Sur).

Edited 3 times | Last edited by Naema (1 month ago)

#26 Added by Jadeyn 1 month ago  

Hello,

You must completely uninstall the game and reinstall it. Don't forget to download the installer on the official website : https://ryzom.com .

Best regards,

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Jadeyn | Senior Game Master | English/French
Ryzom Support Team

#27 Added by Naema 4 weeks ago  

Seriously?? OMG! a patch screws up the whole game for a player, or players? come on! I will do it, but think about the image you are putting out there!

#28 Added by Karu 4 weeks ago  

Naema

Seriously?? OMG! a patch screws up the whole game for a player, or players? come on! I will do it, but think about the image you are putting out there!

You need to backup gamedev.bnp from 'data' to 'user' folder (just copy).
Then just keep running client and patch until there is no more to patch (client is able to patch 1 file at a time).
After it finishes, delete gamedev.bnp from 'user' folder.

Where those folders are under mac, I do not know.

You could also reinstall, whichever is easier to you.

This patching bug should be fixed on newer releases.

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Hello!

#29 Added by Moniq 4 weeks ago  

By default I think it has files at ~/Library/Application Support/Ryzom/ on macOS where "~" (tilde) represents path to your system user home directory.

Last edited by Moniq (4 weeks ago)

#30 Added by Naema 3 weeks ago  

I can't seem to find a "gamedev.bnp" file, nor a 'data' folder.

I finally found the pathway to Ryzom though, you have to go to the top of Finder and go to the "Go" tab, then type the pathway in as Moniq wrote above. (If you just type in that pathway in the search window in Finder, it does not work!)

So, I am still stuck out of the game. :(

Last edited by Naema (3 weeks ago)