Technical Support


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#1 [en] 

I'm not sure if Voice Meeter is the cause (I can't disable it on my computer and still use sound due to how I route sound), but either Ryzom isn't producing any sound or Voice Meeter is causing a sound problem, and thought to ask the community if they had any ideas.

In the past, I did ask in Universe and went through what people at the time had thought of, but am posting here, then posting a support ticket.

#2 [en] 

Bonjour, dans le lanceur ryztart, en bas a gauche, boule bleu-vert il y a une partie configuration, divers pilotes de sons sont disponibles.
Si celui par défaut ne fonctionne pas, essayer un autre?

#3 [en] 

I've tried all five options, OpenAL and FMod crash the client, XAudio2 DirectSound and Auto fail to create the Sound Manager.

2024/05/30 10:55:53 WRN 56ac ryzom_client_r.exe interface_link.cpp 541 NLGUI::CInterfaceLink::splitLinkTarget : <splitLinkTarget> can't find target link webstart
2024/05/30 10:55:53 WRN 56ac ryzom_client_r.exe interface_link.cpp 641 NLGUI::CInterfaceLink::splitLinkTargetsExt : <splitLinkTargets> Can't get link target
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1712 NLGUI::CInterfaceParser::parseTree : no group found for webstart
2024/05/30 10:55:53 WRN 56ac ryzom_client_r.exe interface_parser.cpp 570 NLGUI::CInterfaceParser::parseXMLDocument : could not parse tree
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:checkpass:content:windows was not found as ui:login:checkpass:content:but_exit position reference 
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:create_account:content:submit_gr:placeholder was not found as ui:login:create_account:content:submit_gr:but_close position reference 
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:catdisp:content:cat_win was not found as ui:login:catdisp:content:scroll_bar position reference 
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:create_account:content:submit_gr:placeholder was not found as ui:login:create_account:content:submit_gr:but_submit position reference 
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:create_account:content:login_gr:placeholder was not found as ui:login:create_account:content:login_gr:but_close position reference 
2024/05/30 10:55:53 INF 56ac ryzom_client_r.exe interface_parser.cpp 1925 NLGUI::CInterfaceParser::initCoordsAndLuaScript :  the element ui:login:create_account:content:login_gr:placeholder was not found as ui:login:create_account:content:login_gr:but_login position reference 
2024/05/30 10:59:20 INF 56ac ryzom_client_r.exe group_editbox.cpp 878 NLGUI::CGroupEditBox::appendStringFromClipboard : Chat input was pasted from the clipboard
2024/05/30 10:59:20 INF 56ac ryzom_client_r.exe curl_certificates.cpp 190 NLWEB::SX509Certificates::addCertificatesFromFile : CURL using OpenSSL backend!
2024/05/30 10:59:20 INF 56ac ryzom_client_r.exe curl_certificates.cpp 205 NLWEB::SX509Certificates::addCertificatesFromFile : CURL CA bundle 'gamedev.bnp@cacert.pem'
2024/05/30 10:59:21 INF 56ac ryzom_client_r.exe curl_certificates.cpp 190 NLWEB::SX509Certificates::addCertificatesFromFile : CURL using OpenSSL backend!
2024/05/30 10:59:23 INF 56ac ryzom_client_r.exe client.cpp 377 WinMain : Login of Ryzom success
2024/05/30 10:59:23 INF 56ac ryzom_client_r.exe client.cpp 380 WinMain : Post-Login Init of Ryzom...
2024/05/30 10:59:23 WRN 56ac ryzom_client_r.exe ligo_config.cpp 547 NLLIGO::CLigoConfig::errorMessage : Can't open the file  for reading.
2024/05/30 10:59:23 WRN 56ac ryzom_client_r.exe init.cpp 1579 postlogInit : Can't load primitive class file 
2024/05/30 10:59:23 INF 56ac ryzom_client_r.exe sound_driver.cpp 114 NLSOUND::ISoundDriver::createDriver : Creating statically linked sound driver DSound
2024/05/30 10:59:23 INF 56ac ryzom_client_r.exe common.cpp 1065 NLMISC::Exception::Exception : Exception will be launched: DSound or third-party library not found
2024/05/30 10:59:23 WRN 56ac ryzom_client_r.exe audio_mixer_user.cpp 398 NLSOUND::CAudioMixerUser::initDriver : DSound or third-party library not found
2024/05/30 10:59:23 WRN 56ac ryzom_client_r.exe init.cpp 1607 postlogInit : init : Error when creating 'SoundMngr' : DSound or third-party library not found
2024/05/30 10:59:24 WRN 56ac ryzom_client_r.exe sbrick_manager.cpp 111 CSBrickManager::init : CSBrickManager::CSBrickManager(): Reading file: tag_try.sbrick: IndexInFamily==0 but should be >=1 - entry ignored
2024/05/30 10:59:24 WRN 56ac ryzom_client_r.exe sbrick_manager.cpp 111 CSBrickManager::init : CSBrickManager::CSBrickManager(): Reading file: jboost_10x.sbrick: IndexInFamily==0 but should be >=1 - entry ignored
2024/05/30 10:59:24 WRN 56ac ryzom_client_r.exe sbrick_manager.cpp 111 CSBrickManager::init : CSBrickManager::CSBrickManager(): Reading file: jboost_11x.sbrick: IndexInFamily==0 but should be >=1 - entry ignored

https://i.imgur.com/AY9BRga.png

#4 [en] 

Use OpenAL or XAudio2. Do not use DirectSound or FMod.

---

Hello!

#5 [en] 

Unfortantly, either option provide the same lack of audio.

#6 [en] 

Found the problem.

I was using the WDM driver for windows. Which locks to the first thing that uses it.

Changing the driver from WDM to MME, now lets me hear game sounds.
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