OFFICIAL NEWS

#1 Added by Jayvaraman 4 years ago Report | Quote 

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Dear Players,

'chat.ryzom.com' is currently not available.
We are working on a fix and it should be online again soon.

We apologize for the inconvenience and thank you for your patience.

-Ryzom Team

#2 Added by Tamarea 4 years ago Report | Quote 

Multilingual | Deutsch | [English] | Español | Français

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Dear players,

'chat.ryzom.com' has been updated and is back online.
However, it remains to correct the consideration of a log-out / log-in: if you log out, you may not be able to log in again until the fix is made.

We apologize for the inconvenience and thank you for your patience.

-The Ryzom team

Edited 5 times | Last edited by Tamarea (4 years ago)

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Tamarea
Ryzom Team Manager
(FR / EN / ES)
tamarea@ryzom.com

#3 Added by Moniq 4 years ago Report | Quote 

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It says "Internal error: login failed." to me.

#4 Added by Tamarea 4 years ago Report | Quote 

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Please try again? It should be fixed now.

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Tamarea
Ryzom Team Manager
(FR / EN / ES)
tamarea@ryzom.com

#5 Added by Jamodu 4 years ago Report | Quote 

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Still can’t log in. Tried with & without vpn.

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Out of the Darkness, into the Light

#6 Added by Moniq 4 years ago Report | Quote 

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No problem for me since the fix above

#7 Added by Jamodu 4 years ago Report | Quote 

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OK I’m able to log in now but it was a bit strange so hopefully this will help others with the same problem.

I had a bookmark from before the fix but this would not connect. I checked the web address and it was correct. Then I retyped the same web address into a new page and this connected ok. I deleted the old bookmark and made a new one and all is well.

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Out of the Darkness, into the Light

#8 Added by Moniq 4 years ago Report | Quote 

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In case anyone has torubles with opening RC, please make sure you accessing the address via HTTPS at https://chat.ryzom.com and not using plain HTTP