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One free week to play Ryzom for all! - OFFICIAL NEWS - Ryzom Community ForumHomeGuest

OFFICIAL NEWS


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#1 Report | QuoteMultilingual 

Multilingual | [English] | Français | Deutsch | Español
Hello,

Ryzom has just arrived on Steam and it's a wonderful milestone for us.

Because of an unexpected billing issue, subscribing and re-subscribing via Steam was not possible today.
We don't want to penalize those players that tried so that's why we are offering them a free one week of playing Ryzom.

And because it would not be fair for everyone else, we have decided to provide the one free week of playing Ryzom to the entire Ryzom community. It's our way of celebrating the release of Ryzom on Steam!

We hope our veterans, newcomers, and future players will enjoy this free week!

The Ryzom Team

[Edit:correction of an error of translation in the English text. It's a free week of playing Ryzom and not a free week of subscription.]

Edited 8 times | Last edited by Gaueko (3 years ago)

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Gaueko
Communications Manager Assistant - Translation Team Manager, Lore Team Member - ES/EN


gaueko@ryzom.com

#2 Report | Quote[en] 

Do currently inactive accounts also get this free week?

#3 Report | Quote[fr] 

Est-il possible de donner la possibilité aux Anciens joueurs de revenir faire un petit tour durant cette semaine ? (Genre les vieux croûtons n'ayant plus leur compte actif ? ^^)

J'ai le code erreur "Error : joinsession error 12 : failed to request for access permission for userid 213930 (4012)"

Bravo pour ce lancement en tout cas ! :)

Last edited by Artemysfowl (3 years ago)

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Artemysfowl, La Cabale Aleph Arkelen
Lieutenant de l'UFA

#4 Report | Quote[fr] 

Artemysfowl
Est-il possible de donner la possibilité aux Anciens joueurs de revenir faire un petit tour durant cette semaine ? (Genre les vieux croûtons n'ayant plus leur compte actif ? ^^)

J'ai le code erreur "Error : joinsession error 12 : failed to request for access permission for userid XXXXXXX (4012)"

Bravo pour ce lancement en tout cas ! :)

La même ici merci de signaler sur le forum/fb quand ce bug sera corrigé

Last edited by Shayma (3 years ago)

#5 Report | Quote[fr] 

C'est bon ! Problème résolu ! Merci :)

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Artemysfowl, La Cabale Aleph Arkelen
Lieutenant de l'UFA

#6 Report | QuoteMultilingual 

Multilingual | Français | [English]
Error 12 issue has just been fixed! So all the old unsubcribed accounts can freely log on Atys for a week starting from now!

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com



Ryzom Forge Wiki

#7 Report | Quote[fr] 

Bonjour,

Ayant vu l'annonce je me suis dit chouette je vais revenir faire un coucou à tout le monde! Mais problème quand je me connecte je n'ai plus aucun perso :(( j'ai joué après la fusion donc le problème ne vient pas de la) je ne voit personne ayant le même soucis alors j'espère que je n'ai pas tout perdu..

Une idée? Merci

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Jalindra, Hoodo-jin
Son histoire : jalindra

#8 Report | QuoteMultilingual 

Merci ! Je vais tenter de rejouer !

Edit : ça fonctionne et ça fait super plaisir :)

Edited 2 times | Last edited by Elio (3 years ago)

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#9 Report | QuoteMultilingual 

Will this add a week to current subscriptions? For example, if I am in the middle of a 3 month subscription period, will my current subscription length become 3 months + 1 week?

Edited 2 times | Last edited by Guarddog (3 years ago)

#10 Report | Quote[en] 

Jalindra
Bonjour,

Ayant vu l'annonce je me suis dit chouette je vais revenir faire un coucou à tout le monde! Mais problème quand je me connecte je n'ai plus aucun perso :(( j'ai joué après la fusion donc le problème ne vient pas de la) je ne voit personne ayant le même soucis alors j'espère que je n'ai pas tout perdu..

Une idée? Merci

Please see http://app.ryzom.com/app_forum/index.php?page=topic/view/17288/1& amp;post115502=fr#1

Last edited by Tamarea (3 years ago) | Reason: Edit to activate the link.

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Tiximei
Senior Game Master
Ryzom Support Team

#11 Report | QuoteMultilingual 

Multilingual | [English] | Français | Deutsch | Español
Hello,

The announcement has been edited to fix an error in translation that was unfortunately modifying the content of the text.

We offer all a free week playing Ryzom and not a free week of subscription. That means that all the players can log freely, even the unsubscribed ones, and that currently subscribed players have their current subscription lenghten by one week. It was never the intention to give the free to play players the advantage of a subscribed account during the one week.

We apologize for the misunderstanding.

Ryzom Team

Last edited by Gaueko (3 years ago)

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Tamarea
Ryzom Team Manager
(FR / EN / ES)

tamarea@ryzom.com



Ryzom Forge Wiki

#12 Report | Quote[es] 

Gaueko
Hello,

Ryzom has just arrived on Steam and it's a wonderful milestone for us.

Because of an unexpected billing issue, subscribing and re-subscribing via Steam was not possible today.
We don't want to penalize those players that tried so that's why we are offering them a free one week of playing Ryzom.

And because it would not be fair for everyone else, we have decided to provide the one free week of playing Ryzom to the entire Ryzom community. It's our way of celebrating the release of Ryzom on Steam!

We hope our veterans, newcomers, and future players will enjoy this free week!

The Ryzom Team

[Edit:correction of an error of translation in the English text. It's a free week of playing Ryzom and not a free week of subscription.]
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