Technical Support


#1 [en] 

People, i'm having problems to run Ryzom in my new pc.

I've installed it normally, but once i patched it, it's crashes with some kind of client error and don't let me do other thing then closing the game before even i could log it in.

I tried installing the Direct X version suggested here, but it also didn't work and i do not know what to do.

Please, i have to take my old computer (with working ryzom) to my sister, but i do would like to play it in this new...

It's a Windows 7, 64bits...

Edit.: The error says that it's in the line 402, file: Z:\home\nevrax\code\nel\src\3d\driver\direct3d\driver_direct3d_sh ade

Function nam: NL3D::setFX
Reason: "drv-activeShader(&s)"

No log

Last edited by Askins (9 years ago)

#2 [en] 

Make sure that Win 7 isn't "correcting" your installation of Direct X 9c Good luck.

Also, Ryzom is a 32bit client, but that ought to take care of itself. I have the same basic OS + processor you have, and it's working.


Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#3 [en] 

Yes, it's working now. I just installed other games, and one of them put the DirectX in it's correct place, so Ryzom got back to its good form. Tanks for your attention, Bitty.
Last visit Friday, 19 July 12:01:23 UTC

powered by ryzom-api