Path to Silan does not work for me - Technical Support

#1 Added by Selair 8 years ago [en]

Hello

I have some troubles using the path to Silan. Since Saturday I tried it quite often, but up to now the port did not work.
I am standing in front of Bini Zhui-Hio and get the bubble with the question. When I answer that I want to take the chance an go to Silan nothing happens. I watched a lot of homins using the path (and also some who couldn't use it as well). Since the first try I relogged several times and tried it again, but so far nothing helped.
I 'm running the native linux client, the last patch ran as far as I can tell.
Can you please have a look into that issue.

br

Selair

#2 Added by Miriax 8 years ago [en]

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it seems to be an issue with the client update. you need version 3.2.1.8999.

#3 Added by Selair 8 years ago [en]

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Tried today to run the ryzom_updater. Took an hour, then ran the last batch again at the program start, but still Version 3.2.1.8913
The last mentioned version number I found in the linux sub forum was 8913.
Maybe someone knows how to get the Version 8999 on a Ubuntu 16.04 ?
br
Selair

PS:
Since we just discussed it in game: I do not do melee and therefore have only 350 stamina - could that be not enough to run the whole tunnel ?

PPS:
I run the native Linux client (not steam)

Last edited by Selair (8 years ago)

#4 Added by Moniq 8 years ago [en]

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I am running old beta client, updated to 3.0 when it was released and had no troubles with updating since, running 3.2.1.8999 on Mint atm. I simply keep udating the client (and copying it between new/other system installations).

Any details about your update? Were there any errors or warnings? Did you try fresh install from ryzom.com?

P.S.: Yes

P.P.S: same

#5 Added by Shepeng 7 years ago [en]

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May be a rights problem, I can imagine 2 ways to repair:

- from a terminal run : sudo ryzom accountname password, and see if upgrade goes fine.
or
- uninstall ppa version and install the one from ryzom.com in user directory.

---

Wu She-Peng

#6 Added by Selair 7 years ago [en]

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Hello
Thanks for your input, they finally solved the problem.
Somehow I had 2 clients on my system. The updates ran on 1 system, but the starter icon started the other one. Therefore the update did not help :-)
Now the icon links to the correct system - and everything works.

Thanks and sorry for the troubles

Selair