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2 Login Problems and a suggestion
1
#1
Added by
Rurika
7 years ago
{translate}
I am attempting to be a returning player.
I had my account and password, but the forum, and tech support, both demanded the character name. After several years gone, I had forgotten the name. I never needed to enter it, because I signed into the account and was given a choice of my characters. Fortunately, I made a lucky guess. Otherwise I would never have been able to contact support for help.
Now I cannot play my formerly-free account unless I pay. It was supposed to be free forever with limitations, which I accepted. But the game was never stable enough at the start to keep me playing. I wanted to try my character again, but if the free trial is now time-limited, that should be made apparent in the game description and at login.
#2
Added by
Moniq
7 years ago
{translate}
Never heard about any trial these days. Even unsubscribed accounts can log in with limits close to f2p.
What type of account does it says
here
?
What error you get on log-in attempt?
Did you discuss this problem with support?
You can use support@ryzom.com to contact support or
Ryzom Chat
to reach a CSR online and ask about your options.
1
Last visit Tuesday, 10 December 05:13:04 UTC
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