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Your account needs a proper subscription to connect (3011) - Support Technique - Forum Communauté RyzomAccueilInvité

Support Technique


#1 [en] 

I'm a paid subscriber.


Braba "The Flying Twig"
Contact me if u need any help.

#2 [en] 

Hello Braba!

This is a public forum where mostly players will offer help. For account problems email support@ryzom.com from the email account connected to your ryzom account. Good luck!

#3 [en] 

Braba --
Did you subscribe through Steam? If so, you have to use Steam unless you get the CSR's to unlink your account. (They will do so, but it may take a while.) It definitely sounds like time for an email to support@ryzom.com


Remembering Tyneetryk
Phaedreas Tears - 15 years old and first(*) of true neutral guilds in Atys.
(*) This statement is contested, but we are certainly the longest lasting.
<clowns | me & you | jokers>

#4 [en] 

Hello Braba,

I'm sorry encountered a log in problem, but as BitttyMacod says, please contact us on support@ryzom.com and explain which account you are trying to log in and any other helpful information you think could help us sort out the problem.


Senior Game Master
Ryzom Support Team

#5 [en] 

Just adding what I know
Last night Guarddog fixed this issue for Braba I believe =)


#6 [en] 

Yes, it was fixed. Sorry for my delayed response.


Braba "The Flying Twig"
Contact me if u need any help.
Last visit lun. 13 juil. 2020 04:56:05 UTC UTC

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