Technical Support - Ryzom Community Forum https://app.ryzom.com//app_forum/ Fri, 14 Jun 2024 06:38:51 +0000 ryApp::FeedBuilder 15 Technical Support - Ryzom Community Forum https://app.ryzom.com:443/app_forum//images/rz_ryzom_logo-144x47.png https://app.ryzom.com//app_forum/ <![CDATA[[EN] Sound and Voice Meeter]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/33157/5#210104 Tue, 04 Jun 2024 05:04:30 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/210104 Gaykiwi <![CDATA[Bitdefender and access to the game server!]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/33139/1#210046 Tue, 23 Apr 2024 15:46:35 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/210046 Hello everyone.
I have come to this forum in the hope of finding a solution to my problem.

I had the good idea of buying Bitdefender as an antivirus; it works well, too well in fact, as it prevents me from accessing the game server.

I followed the instructions in the faq. I have to manage exceptions in the "advanced threat defense (ATF)" tab either. I've tried placing the complete game folder, but nothing. As for accessing the server via the port (shard.ryzom.com:40916), Bitdefender refuses to disable online protection. I've even deactivated ATF completely, but nothing.

My antivirus blocks access, because the password is not protected and I get the following message "Error: can't send (error code 2) empty reply from server".

What should I do, apart from firing Bitdefender? "Pasqueulà poupouille" anyway! Mici!

I've found a solution.]]>
Theralion
<![CDATA[How to potentially fix most of the bugs on Ryzom]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32167/7#210024 Mon, 15 Apr 2024 16:04:06 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/210024 notes:
* If a decent program is a game, then the first button should say 'win everything and beat everyone'.]]>
Hayt
<![CDATA[Activation premium]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32938/4#209431 Fri, 06 Oct 2023 20:54:08 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/209431 Good game on Atys]]> Kyrean <![CDATA[ryzom tchat et serveur ryzom inaccessible ?]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32664/2#208624 Fri, 02 Jun 2023 13:34:08 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/208624 Bellandrha <![CDATA[client.log and log.log files eating up space, here's the fix]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/23573/24#208588 Sun, 21 May 2023 07:16:38 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/208588 Magez
Turning verboselog on increases the amount of info it logs, probably better to turn that off.

Have you tried making the log file read only?
Didn't see that part in your post, nvm :P

lolx, my bad, i'd ment to write it verboseLog = 0; (which is how it's set in my config.cfg) but because i was already thinking about the new lines i'd tried to add to my config.cfg like DisableLog = 1; and NoLog = 1; i'd accidently wrote the verboseLog = 1; which is wrong.

thanks for catching that magez :)

also karu, thanks for the information about the client_default.cfg lines to remove the dbg, wrn, inf stuff, i'll be adding those to my client.cfg as soon as i post this :)

talk]]>
Talkirc
<![CDATA[Bug Installing on Linux]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32359/4#207534 Wed, 19 Oct 2022 15:33:46 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207534
Sorry for the delay. Could you download the installer again from the official website and re-install the game, please? It may be fixed. Please let us know!

Best regards,]]>
Jadeyn
<![CDATA[Connection Stats]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32369/3#207490 Wed, 12 Oct 2022 14:07:39 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207490
On Windows, no clue. Wireshark maybe, even if it's an overkill.]]>
Olmo
<![CDATA[API broken in forum signatures]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32344/5#207360 Mon, 26 Sep 2022 23:40:23 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207360 Locith <![CDATA[Patch failed]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31346/9#207353 Mon, 26 Sep 2022 13:22:38 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207353
talk]]>
Talkirc
<![CDATA[Souci avec la barre d'action et le forage]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32329/2#207271 Sat, 17 Sep 2022 12:39:56 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207271
Merci pour votre signalement, je transmets aux développeurs.]]>
Jadeyn
<![CDATA[Remove Announcement Banner on Web Chat]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32311/8#207232 Sat, 10 Sep 2022 22:48:09 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207232 Tgwaste
Why do we need to see it forever? Maybe make a dismiss button for after reading it. Or change the color or something. Its a constant eye soar.

Adblock:
chat.ryzom.com##.dropzone--disabled.dropzone.messages-container-main > div:nth-of-type(2)

if there is a ' '(space) in 'container-main' remove it]]>
Magez
<![CDATA[Graphics glitches in starter area]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32301/2#207115 Wed, 24 Aug 2022 08:24:59 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207115 https://chat.ryzom.com/channel/pub-dev
Sharing the screenshots will be easier than in forum.
Thanks for sharing informations!]]>
Margote
<![CDATA[Früheren Charakter wieder erhalten]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32260/2#207074 Mon, 15 Aug 2022 16:26:34 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207074 Jadeyn <![CDATA[Access violation]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32264/5#207001 Sat, 06 Aug 2022 14:36:58 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/207001 Karu
Icy
Karu thanks for the input, do you mean we should change the drivers on windows level?
I mean driver that Ryzom client is using, ie OpenGL instead of DirectX, OpenAL instead of XAudio.

client.log might also have indication what might be the cause (or even nel_report log file)

aaahh it worked!! :] thank you so much Karu!
It was the 3D driver that needed to be changed. Maybe it was stuck because I stopped using the external screen when I was on the road with the laptop. Nice to see the Ryzom community work together even outside the game ;)]]>
Icy
<![CDATA[(ANSWERED) Login account info passed on in Steam backups]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/32248/4#206937 Sun, 24 Jul 2022 21:44:52 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/206937 Temporina
... but I still do not understand where it picked up the password to login into Steam.

1. Was the password only for the first ever logging into Ryzom?
Game account will be linked to Steam account after the first time you press 'play' on Steam interface and login into game using game user/password.

Second time your press 'play' on Steam interface, game signs you in using Steam account ID.]]>
Karu
<![CDATA[[Fixed] How to fix the client crash on Windows since the last patch (dec.27)]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31978/2#205655 Tue, 28 Dec 2021 11:55:32 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/205655 Tamarea <![CDATA[[Closed] Problème de connection]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31867/1#205214 Tue, 05 Oct 2021 08:23:55 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/205214
depuis ce matin, je n'arrive plus à me connecter, j'ai ce message lorsque j'essaie:

[ryzom_installer:call] type object 'KyssModule' has no attribute 'lang'
Traceback (most recent call last):
File "C:\Users\Windows\AppData\Local\Ryztart\app\kyssModule.py", line 183, in call
File "C:\Users\Windows\AppData\Local\Ryztart\app\modules\ryzom_installer\installer.py", line 754, in call_Play
cfg_ini.updateLangInProfile(shard, KyssModule.lang, folder)
AttributeError: type object 'KyssModule' has no attribute 'lang'

hier soir j'étais connecté et tout allait bien, je n'ai pas compris pourquoi le problème est survenu.
j'ai essayé de régler le problème en désinstallant et réinstallant le jeu, mais le problème persiste...

toute aide est la bienvenue :)
en vous remerciant par avance

Jinen

Problème résolu:
mon antivirus Avast avait mis en quarantaine l’exécutable (je m'en suis douté en voyant ce message: 'ryzom_client_r.exe' n’est pas reconnu en tant que commande interne
ou externe, un programme exécutable ou un fichier de commandes.)
désolé du dérangement,
très bonne journée à toute et tous :)

Jinen]]>
Jinen
<![CDATA[[Closed] Need help Ryztart wont install ryzom]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31859/3#205199 Fri, 01 Oct 2021 22:07:11 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/205199 Lonesols <![CDATA[[Closed] Retour]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31809/6#205005 Sun, 12 Sep 2021 19:13:55 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/205005
Merci encore Tykus]]>
Pieladette
<![CDATA[Ändern der Schriftfarben im Chatfenster]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31757/5#204848 Wed, 18 Aug 2021 17:47:02 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/204848 Moreta
and these are some of the default lines
"DG", "255 0 0 255 normal", // Damage to me
"DMG", "255 0 0 255 normal", // Damage to me
"DGP", "200 0 0 255 normal", // Damage to me from player
"DGM", "255 128 64 255 normal", // Damage from me
"MIS", "150 150 150 255 normal", // The opponent misses
what i have to change?

If you activate ingame log using /chatLog command, it will write log file (for that character) under save/log_<char>.txt
2021/05/02 18:15:44 (SYSTEM/DG) * Malicious Ragus hits you but does no damage.
This will allow you to identify what setting is used (ie 'DG' in here)

"255 0 0 255" is just RGB values (last is alpha and you might want to keep that 255 fully visible)

Font size can be changed ingame configuration 'interface/chat' and one of last settings is font size (chat/sysinfo only)]]>
Karu
<![CDATA[Patch failed/file is bigger than expected]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31713/1#204706 Wed, 21 Jul 2021 20:54:50 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/204706
I am creating this topic because many of you cannot install Ryzom. Either the installer tells you that the patch failed or it tells you that the file is bigger than expected.

Here is the new installer which should help you to install Ryzom :

Windows 64 :

Download the file :
https://me.ryzom.com/ryztart_installer_amd64.exe

Unlock the executable ( right clic/property )

Install ryztart

Linux 64 :

Download the file :
https://download.ryzom.com/ryzom_installer_linux.tar.bz2

Unzip it

On folder ryztart_installer click on Install Ryztart

If it didn't launch, right click on the ryztart_installer folder and choose open console and then type : sh package.bin]]>
Jadeyn
<![CDATA[Toub sur le TP ranger]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31693/3#204692 Tue, 20 Jul 2021 18:23:52 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/204692 Sinvaders <![CDATA[SSL cert problem]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30450/15#204459 Tue, 15 Jun 2021 08:06:17 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/204459
Any plans to stop using old cert-library from like 2019?

$ openssl version
OpenSSL 1.1.1f 31 Mar 2020

$ ./ryzom_installer_linux.sh
INF 5c9667c0 utils.cpp 613 CLogHelper ryzom_installer : RYZOM INSTALLER VERSION: 3.5.0.9692 (RELEASE)
INF 5c9667c0 utils.cpp 614 CLogHelper ryzom_installer : Memory: 2345 MiB/3733 MiB
INF 5c9667c0 utils.cpp 615 CLogHelper ryzom_installer : OS: Linux version 5.8.0-53-generic (buildd@lcy01-amd64-012) (gcc (Ubuntu 9.3.0-17ubuntu1~20.04) 9.3.0, GNU ld (GNU Binutils for Ubuntu) 2.34) #60~20.04.1-Ubuntu SMP Thu May 6 09:52:46 UTC 2021
INF 5c9667c0 utils.cpp 616 CLogHelper ryzom_installer : Processor: Intel(R) Core(TM) i5 CPU M 540 @ 2.53GHz / ? Family 6 Model 37 Stepping 5 / GenuineIntel / 1577.737MHz / 4 Processors found
INF 5c9667c0 main.cpp 157 main ryzom_installer : Launched /home/.../Lataukset/ryzom_installer_linux/ryzom_installer_linux64
INF 5c9667c0 main.cpp 281 main ryzom_installer : Next step is DownloadData (3)
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_num_locks
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_id_callback
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_locking_callback
qt.network.ssl: QSslSocket: cannot resolve ERR_free_strings
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_cleanup
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_init
qt.network.ssl: QSslSocket: cannot resolve sk_new_null
qt.network.ssl: QSslSocket: cannot resolve sk_push
qt.network.ssl: QSslSocket: cannot resolve sk_free
qt.network.ssl: QSslSocket: cannot resolve sk_num
qt.network.ssl: QSslSocket: cannot resolve sk_pop_free
qt.network.ssl: QSslSocket: cannot resolve sk_value
qt.network.ssl: QSslSocket: cannot resolve SSL_library_init
qt.network.ssl: QSslSocket: cannot resolve SSL_load_error_strings
qt.network.ssl: QSslSocket: cannot resolve SSL_get_ex_new_index
qt.network.ssl: QSslSocket: cannot resolve SSLv3_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv3_server_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_server_method
qt.network.ssl: QSslSocket: cannot resolve X509_STORE_CTX_get_chain
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
qt.network.ssl: QSslSocket: cannot resolve SSLeay
qt.network.ssl: Incompatible version of OpenSSL
qt.network.ssl: QSslSocket: cannot call unresolved function SSLv23_client_method
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_CTX_new
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
qt.network.ssl: QSslSocket: cannot call unresolved function ERR_get_error
WRN 5c9667c0 downloader.cpp 421 onError ryzom_installer : Network error Error creating SSL context () (99) when downloading https://download.ryzom.com/ryzom_live_data.7z
INF 5c9667c0 downloader.cpp 274 onHeadFinished ryzom_installer : HTTP status code 0 on HEAD for https://download.ryzom.com/ryzom_live_data.7z]]>
Jahuu
<![CDATA[Touch Screen]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31478/5#203820 Sat, 03 Apr 2021 12:24:27 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203820 Ashgan
j'ai testé avec un laptop équipé d'un touchscreen il y a quelques mois.
c’était utilisable pour pointer une cible ou bouger la caméra.

l’expérience était sympa, mais de la à remplacer une souris, il y a un gouffre :)

Yes, it really is hard to replace a mouse for tasks that are designed for a mouse. It's a bit easier when you have a game that can use a controller, but I have yet to see a controller with enough buttons to even handle the action bar, let alone all of the macros I use.
Siela
I believe it's for like windows laptops with touch screen, so you could use it without mouse, but you will still need a keyboard pretty sure.

Barring some form of neural interface, I simply cannot imagine any way Ryzom could be played without a keyboard, or at least a gamepad like a Razer Nostromo/Orbweaver that acts like one.]]>
Gidget
<![CDATA[Coup pied?]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31466/10#203808 Tue, 30 Mar 2021 17:23:08 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203808 Je posais la question car je me retrouve sans appart ni hall de guilde après une longue période en 'free'.
Il semblerait que cela soit en fait du au merge, ce qui m'étonne vu que je n'avais rien trouvé d'anormal depuis, mais bon.

.]]>
Mez
<![CDATA[Gnoof mount is SLOW]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31452/1#203653 Tue, 16 Mar 2021 09:20:02 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203653 The rewards is a gnoof mount, Gnoofy is slower then mektub mount, its also slower then Gubani mount, i have tested this with friends, we have traded mounts and follwed each other, the character on the gnoof mount always fall's behind and stops following.

This reward is useless in it's current state as you have a higher chance of getting hit by mobs while using it.]]>
Nitrouss
<![CDATA[Bug in melee combat experience award]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31429/9#203571 Sat, 06 Mar 2021 20:04:26 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203571 If you change that, how do you handle enchant or heal during fight for the final xp?]]> Sinvaders <![CDATA[Bug - Flowers not working properlly]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31428/1#203551 Fri, 05 Mar 2021 07:51:53 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203551
Sometimes the active icon (little blue box with bars) disappears while the charteristic mods remain; other times the characteristic mods time out also.

They were working correctly before the recent set of patches.

Update:

Okay, this happened again. First flower I used lasted a full hour. The second one not so long.

The second flower was active while I was fighting a armas (as was the first). The only difference that I'm sure of is that while the second flower was active a gubani attacked me and joined the fight. Sometime during that fight the flower went inactive. I saw no messages that the gubani hit me with magic spells (although the animations did look like some were being cast). I had no messages that my flower boost was destroyed.

When the battle was over, the constituion and metabolism boosts were gone. When I tried to use a new flower I got a message that I coudn't use another flower for 46 minutes.

Do the gubani have some undocumented power to remove characteristic boosts and we don't get told or is this a bug of some kind?

Anybody?]]>
Yaandor
<![CDATA[Incohérences dans la renommée maraudeuse]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31390/3#203430 Tue, 16 Feb 2021 08:54:20 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203430
Je peux comprendre le mécanisme liant la réputation maraudeuse aux autres réputations tant qu'il n'était pas possible de mettre en place des missions maraudeurs, c'était un pis-aller, mais cela n'a pas de sens de continuer à briser les règles du gamedesign s'il est possible d'avoir des missions de réputation. Il serait parfaitement envisageable que les missions maraudeurs ne soient pas disponibles tant que la réputation dans une nation n'est pas inférieure à un certain niveau (on commence à se fâcher avec les nations, puis on peut monter la réputation maraudeur) et cela serait en cohérence avec le mécanisme des autres réputations.

Est-ce que cela est aussi lié aux incohérences concernant le gamedesign de réputation sur certaines tribus ? En gros, chaque nation a une tribu ennemie (zorai-antekami, tryker-escalavagistes, matis-mercenaires écarlates et fyros : j'ai pas cherché). Faire des missions antekamis par exemple est le moyen le plus efficace pour faire baisser la réputation zorai ; et les missions zorai font systématiquement baisser énormément la réputation antekami (à coté, l'influence sur les réputations illuminées ou maitre de la goo sont vraiment mineures). Jusque là, c'est logique.

Ce qui l'est moins, c'est qu'il y a un changement important dans les calculs suivant le niveau de la réputation zorai (Idem pour les autres nations mais je prends celle-ci en exemple). Entre -10 et +50 chez les zorais, si on fait une mission zorai, on gagne en gros 4 points chez les zorais pour un point perdu chez les antekamis ; à l'inverse plus la réputation zorai est haute, moins on perd de points avec eux en faisant les missions antekamis. En dessous de -30, on gagne 4 points chez les zorais pour 3,8 points perdus chez les antekamis. Et vice-versa : une mission antekami rapportant 4 points dans la tribu en fait perdre 3,8 chez les zorais. Je pourrais affiner les chiffres en faisant plus de tests mais en gros voilà l'idée : impossible de monter une réputation tribu et nation si on démarre bas en nation, à l'inverse en étant haut en nation il est facile de monter les réputations tribus sans perdre sa réputation nation.

Cela a plusieurs conséquences :
- D'abord, l'impression qu'on se fout un peu de notre gueule. "Si t'es ami avec nous, tu peux aussi être ami avec nos enenemis ; par contre si t'es pas encore notre ami et que tu fricote avec les ennemis, alors on va te haïr de plus en plus, peu importe ce que tu fais pour nous".
- Ensuite, cela oblige à un choix :
- Soit accepter de ne plus pouvoir rentrer dans les capitales lors des events HRP
- Soit ne pas pouvoir monter les réputations tribus
- Soit abandonner la faction maraudeuse.

Les deux premiers choix impliquent d'avoir moins de possibilités de jeu qu'un membre des nations. Cela amène donc assez logiquement à privilégier le choix d'abandonner les maraudeurs. C'est un choix de gamedesign envisageable (une fois la faction vraiment morte on pourra s'en débarrasser sans que personne ne s'en offusque) mais là encore c'est incohérent avec le fait de mettre du temps de développement sur la faction en question.

Il y a d'autres incohérences à propos de la réputation maraudeur : un autre de mes personnages est à -100 en réputation maraudeur parce que sa réputation dans une faction est à +100 ; le reste ne dépasse pas +50. Mon perso maraudeur a 2 réputations à -100 et le reste à -50, ce qui fait sa réputation maraudeur à +50 : cela donne aussi un sentiment de déséquilibre. Et je ne parlerais pas du calcul du pvp, qui est absolument déséquilibré, ce sujet est déjà bien assez long.

Au regard de tout ça, les questions sont :
- Quel explication de gamedesign justifie ces déséquilibres et ces incohérences ?
- Y a-t-il moyen de rendre tout cela plus compréhensible et plus régulier ?]]>
Mazeyum
<![CDATA[Client stucks at loading screen]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30295/12#203403 Sat, 13 Feb 2021 16:17:31 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203403
This bug should be fixed on the next patch.

Best regards,]]>
Jadeyn
<![CDATA[patch error]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31310/5#203038 Wed, 16 Dec 2020 17:29:02 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203038 Zhuaifuang <![CDATA[Vérouillage mobs solo/team]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31302/4#203018 Tue, 15 Dec 2020 01:13:53 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/203018
The target lock was designed to prioritize teams over single players to prevent a single player to lock a boss and wait for the team. This on the other hand brings the situation that a teamed player can (even by accident) steal a lock from not teamed player. It works well on team basis, however once a single player is involved, he always loose.

...

I consider this to be partially broken (thus confirmed [issue]), however to allow a single player to gain a target lock will not solve the problem (more the opposite). An option might be to limit this behavior only on nameds and bosses and solve it for regular targets some other way, like highest damage.

In all cases, this is a work for the Game Design team.

Any suggestions?]]>
Moniq
<![CDATA[Possible Bug Quest Assess the Kitin Threat]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/24046/7#202913 Fri, 27 Nov 2020 01:10:15 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202913
The other one was training swords made them 4 times, tries all the usual fixes, none worked.]]>
Fyrosfreddy
<![CDATA[code de statut incorect : 0]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31256/2#202827 Mon, 16 Nov 2020 16:23:29 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202827
Il me faudrait plus de précisions, est-ce que c'est au moment de lancer le fichier exécutable que vous avez téléchargé depuis le site officiel ( https://ryzom.com/ ) ? Dans ce cas je vous recommande d'essayer de le lancer en tant qu'administrateur en faisant un clique droit dessus, ou est-ce que c'est après avoir rentré votre identifiant et votre mot de passe ?

Si c'est le premier cas, il se pourrait que votre disque dur comporte des erreurs corrigeables ou bien qu'il rende l'âme (il existe des logiciels pour le vérifier) ou bien que votre système d'exploitation ne soit pas à jour.

Si vous souhaitez une réponse plus rapide, contactez-moi sur Rocket Chat : https://chat.ryzom.com/direct/Jadeyn .

Cordialement,]]>
Jadeyn
<![CDATA[Aucun démarrage de jeu]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31246/2#202803 Sat, 14 Nov 2020 14:50:13 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202803
J'ai résolu ce sujet, c'était un problème de "Position X" et "Position Y" dans la configuration du jeu, ce qui faisait en sorte que la fenêtre s'ouvrait en dehors de l'écran (et donc écran blanc au moment où on passait le curseur sur la fenêtre de Ryzom).

Cordialement,]]>
Jadeyn
<![CDATA[problème d'abonnement !]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31189/4#202551 Fri, 09 Oct 2020 16:41:43 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202551
Cette adresse est celle du nouveau système de facturation. Ce message annonce juste la fin de votre ancien abonnement via Paypal, mais ce n'est rien de grave puisque ça va enchaîner sur votre nouveau abonnement Xsolla.

Cordialement.]]>
Jadeyn
<![CDATA[il est où le yubo ?]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31183/4#202533 Wed, 07 Oct 2020 14:31:28 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202533
Nous avons eu le temps de voir la capture d'écran que vous aviez posté sur Rocket Chat.

En fait vous vous êtes bien abonné mais vous avez abonné le mauvais compte.

Inutile de continuer la conversation sur le forum, venez me parler en direct quand je suis sur le serveur s'il vous plaît. Merci.

Cordialement.]]>
Jadeyn
<![CDATA[erreur d'ouverture de fichier]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31149/9#202475 Tue, 29 Sep 2020 01:41:51 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202475
j'ai réussi mode sans échec ^^
passé le ddu sans souci
patch 456.55 installé
vérif de la version installée = 443.18

cordialement]]>
Chollle
<![CDATA[invisible mobs names]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31164/2#202394 Tue, 22 Sep 2020 14:15:22 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202394
Developers are aware of this bug and are working to fix it.

Best regards.]]>
Jadeyn
<![CDATA[Cannot log in getting error]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31151/3#202336 Thu, 17 Sep 2020 18:13:40 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202336
Go to the indicated path and delete all files that are located inside the unpack folder, this will re-patch and fix your bug. You can also rename the file ryzom_00833.idx into ryzom_00832.idx.

Best regards.]]>
Jadeyn
<![CDATA[écran blanc au lancement]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30725/10#202274 Mon, 14 Sep 2020 12:19:55 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202274 avec l'aide de quelques vieilles croûtes du jeu c'est redevenu stable on dirait ..]]> Cholle <![CDATA[Achievements not recognized]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31133/6#202261 Sat, 12 Sep 2020 23:48:45 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202261 Ortaven
 I had a crash (due to the sound driver, which I have since changed, according to your advice ) and when I reconnected the fulfillment was gone

If you got the achievement and then crashed before th eserver saved, then the achievement was not saved. 

It will save on an intentional log-out though, and that is one way to get around having to wait (up to) 9 minutes for an autosave. However, logging out and back in takes at least a minute and is a bit more effort than just going AFK for a few moments.]]>
Gidget
<![CDATA[Error: Bad/illegal cURL - cannot patch or connect]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31135/2#202245 Thu, 10 Sep 2020 08:58:52 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202245
If you have old install, then you can just copy it over to new computer.]]>
Karu
<![CDATA[écran blanc au lancement]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/31076/3#202024 Sun, 23 Aug 2020 06:42:17 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/202024
bien sûr comme par hasard, le launcher refonctionne là , mises à jour des patchs ok, sélection du personnage et je suis ig ...

durant 48h à chaque fois que j'ai pu accéder au jeu j'avais perdu toutes mes macros et là elles y sont !! j'ai fais aucune sauvegarde, je ne sais pas ce qu'il faut faire pour

vais devenir karavanier à ce rythme là ... :/

si ça refait la page blanche je mettrais une capture d'écran sur ce post

merci]]>
Chollle
<![CDATA[Fyros Deaths Cost More DP ?]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30828/7#201404 Fri, 03 Jul 2020 07:55:09 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/201404
Appreciate the thoughtful response, but i just couldn't wrap my head around it.  I thought it was funny and that's why I made the title a joke.

What was puzzling me is:

1.  I started the day with teeny DP and I died like 4 or 5 times.

2.  Each time ... I looked and laughed but I don't remember seeing a huge jump in those total and recovered numbers.

3.  My purpose in being down there was to confirm NPC locations, test missions and report potential bugs.

4.  I was not killing anything, mostly dropping aggro on the federals and tribe camps.  So having died 4 or 5 times, seeing the jump that big on only the last one didnt make sense as I couldn't imagine having recovered 1.7 million DP "planting flags".  And if I did, why didnt I see anything near those numbers with deaths 2 thru 5 ? 

4.  BTW, next time I killed something .... a puka in front of TP, DP was still above 4.6 million.

5.  I realize now I made a mistake in referencing the "you just killed something and now have 2.74 DP" message..... I realize that it is irrelavent tothe discrepancy I was trying to explain and shud have provided two of the same consecutive identically worded messages.

The one saying "Your death penalty has reached 4,262,500 and you have recovered ...." and the one I remebered preceding it "Your death penalty has reached 2,750.000 and you have recovered ....",  Perhaps I misremebered but but given the way in seemed to jump off the screen that *one* time, I'd say possible but not likely.

If it hapens again, I'll take screenies after each one and perhaps you can clue me in one what Im missing.  Just having the last one isn't really helpful.

Personally, I don't have any reason to care as it has 0 impact.   It's not like I am grinding to earn XP at this point... no matter what I do down in SC, toon is not capable of earning XP with DP or no DP.  But, as you know from past efforts we have worked on, if I encounter a puzzle that I can't solve, it's gonna gnaw at my brain till I can make sense of it.

Akhires ... all i can say is "interesting mindset"... my 1st karen-like experience.  What I'd like you to realize is I couldn't care less about getting DP; its a normal state of being.  DP is only meaningful when your toon can earn XP.  I haven't gone one day without DP since mid May.   I'd be real interested as to the reason anyone in such a situation would become "unsettled".  To me this is simply a puzzle, I puzzle I'd like to solve.

I should aslo tell you that no, I have never paid much attention to DP mechanics other than how it affected the math in Bunny Tools.  DP has simply never been something worth caring about.  The change in the pattern after deaths 2 thru 5 seemed consistent, death 6 not being consistent intrigued me, I could not account for the change in pattern so I asked the question. 

Yes i do get that the math works for the 6th deal the 3 numbers do draw a logial conclusion ... my issue hoiwver is that the 5th deaths numbers for total / recovered where about half.

Again, it would have been more helpful for me to post pics of two of the same messages ...

"Your death penalty has reached 4,625,000 and you have recovered ...."

being preceded by

"Your death penalty has reached 2,750,000 and you have recovered ...."

The 2,746,00 thing with the cuttler was a red herring and just confused the issue, my bad.

The recovered DP is the most puzzling as I did nothing to earn any of it running around and planting flags, and seeing if the mobs and missions mats requested actually existed in region ... 1.7 mil DP recorved ?  ... from what ... wouldn'y I have to kill / harvest / craft a bunch of thing to build that in in such a short time ?

 I have seen a lot of things in the game that didn't make sense:

https://app.ryzom.com/app_forum/index.php?page=post/view/178195
https://app.ryzom.com/app_forum/index.php?page=post/view/179816
https://app.ryzom.com/app_forum/index.php?page=post/view/188842
https://app.ryzom.com/app_forum/index.php?page=post/view/196259

Soon after asking about those, was able to get constructive answers.  But the images speak for themselves, they do not make sense ... the explanations provided however did.   The text is still not rational, I now understand the cause.  But that doesnt change the fact that there is a disconnect between event sequencing that is possible given technology restraints and what is suppossed to happen in the "World of Atys".

Next time in, I will see if I can duplicate the experience.  If  can't,  then problem solved ...a bug is not a bug unless you can dulicate it.    If I  can duplicate it, perhaps we can put our heads together and detemine what happened ....

I'll note that that was a rough day for electonics ... we had storms all day, 4 power interuptions, longest 11 minutes (UPS last 20ish), a 2 hour brownout (103 volts) .... but i didn't notice anything on the PC other than monitors were a litle dull during the brownout.  I'm fairly confident that anything that would affect data integrity would not have gotten pass the UPS.]]>
Fyrosfreddy
<![CDATA[Récupération de personnage]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30836/3#201386 Wed, 01 Jul 2020 20:06:32 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/201386
Je vais contacter le support par mail ;)

Merci et bonne soirée !

Cdt,
Manysama]]>
Manysama
<![CDATA[Translation to DE: Naming of Shields]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30709/3#200994 Sun, 07 Jun 2020 12:35:13 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/200994 XXX needs armour
8 x Pakmon Shield q11
2 x Kastu Buckler q35
(die Zahlen waren höher, die Qualität auch, Ablieferung beim Typen der am östlichen Stadtausgang von Jen-Lai rumlungert; keine Ahnung wo man die üblich herbekommt, bekam ich als Tagesmission)

Der Bauplan des (größeren) Pakmon-Schildes (und nicht des Rundschildes) in der Basisausführung wurde beim Lehrer auch als Kastu (=Rundschild) angezeigt (aber mit dem richtigen Symbolbild für das größere Schild). Bei sowas fancy wie leuchtenden Schilden bin ich noch viele Level von entfernt.]]>
Elke
<![CDATA[Access Violation exception (tp, exit, switch char)]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30452/15#200234 Sat, 09 May 2020 04:53:34 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/200234
OT still broken.]]>
Magez
<![CDATA[Patch 813 cannot be installed]]> https://app.ryzom.com:443/app_forum/index.php?page=topic/view/30578/3#200205 Thu, 07 May 2020 11:00:53 +0000 Technical Support https://app.ryzom.com:443/app_forum/index.php?page=post/view/200205
You need clean any ryzom installation

Look here https://en.wiki.ryzom.com/wiki/Ryzom_location
to know what folders Ryzom installer uses

Remove all files and download it again to get the latest version]]>
Ulukyn