SUPPORT TECHNIQUE / BUGS APP WEB

Hey haveing some problems getting ryzom to start on my laptop, Seems after i double click the "ryzom" icon i get a error message saying "Can't create a window display (1024x768 0 bits)" couldent find a solution and its not "32bits" any way i cna fix this? :\

I had that once and i fixed it by going into Ryzom folder and running "ryzom_configuration_rd.exe" there i changed some setting with Graphics than back and it worked fine.